Senior Business Analyst

PFH Technology Group; Dublin; On-site; EUR 70,000 - 90,000; Full time

Job summary

PFH Technology Group in Ireland is seeking a Senior Business Analyst on a 24-month contract to support healthcare technology and transformation initiatives. You will analyze clinical requirements, review workflows and develop practical solutions to improve patient outcomes.

The role involves stakeholder workshops, requirements management, process mapping and collaboration with ICT, clinical teams and vendors to deliver quality improvements within ICT standards and privacy requirements.

Qualifications

• Experience as a Business Analyst on large-scale projects.
• Healthcare domain experience is highly desirable.
• Strong requirements management and stakeholder engagement skills.
• Ability to map and redesign clinical workflows and processes.

Responsibilities

• Analyze clinical pathways, business requirements and workflows to identify improvements.
• Define future-state processes and document requirements for solutions.
• Facilitate workshops with stakeholders to gather priorities and feedback.
• Document workflows using process mapping and BA tools.
• Prepare solution proposals, business cases and implementation plans including time, cost and staffing.
• Collaborate with project managers, clinical teams and ICT specialists for delivery.
• Assess healthcare systems to identify integration needs and maximize existing solutions.
• Support vendor engagement and change leadership during deployment.
• Ensure alignment with ICT standards, privacy, security and information governance.
• Monitor changes and drive continuous improvement.

Skills

Business Analysis

Stakeholder Engagement

Requirements Management

Process Mapping

Change Leadership

Vendor Management

Data Analytics

Education

Business Analysis/IT degree

Job description

PFH Technology is hiring a Senior Business Analyst for a 24 month Contract position.

PFH is seeking an experienced Senior Business Analyst to support technology and transformation initiatives within the healthcare sector.

The role will focus on analyzing clinical requirements, reviewing healthcare workflows and developing practical solutions to improve service delivery and patient outcomes.

Key Responsibilities

• Analyze clinical pathways, business requirements and operational workflows, identifying opportunities for improvement and standardization.
• Define future-state processes and develop clear business and solution requirements aligned with clinical and operational needs.
• Facilitate workshops and stakeholder engagement to gather requirements, assess user feedback and agree priorities.
• Use process mapping and business analysis tools to document workflows, communicate benefits and support solution design.
• Develop solution proposals, business cases, implementation documentation and resource estimates, including time, cost and staffing requirements.
• Work collaboratively with project managers, clinical teams, ICT specialists and other stakeholders to support successful project delivery.
• Assess existing healthcare systems and technologies, identifying integration requirements and opportunities to maximize existing solutions.
• Support vendor engagement, requirements management, change leadership and the evaluation of implemented solutions.
• Ensure recommendations align with relevant ICT standards, data protection, privacy, security and information governance requirements.
• Monitor the effectiveness of changes, identify further improvement opportunities and contribute to quality assurance and continuous improvement.

Candidate Profile

• Relevant qualification in Business Analysis, IT, Data Analytics, Business, Mathematics or a related discipline.
• Significant experience working as a Business Analyst on large-scale projects.
• Experience in healthcare, acute hospital environments, service improvement or frontline service delivery is highly desirable.
• Strong understanding of clinical process analysis, workflow redesign, requirements management and business case development.
• Experience in project effort estimation, vendor management, stakeholder engagement and change leadership.
• Excellent analytical, problem-solving and decision-making skills, with the ability to understand complex issues and their impact on service delivery.
• Strong communication, report-writing and presentation skills, with the ability to work effectively across multidisciplinary teams.
• Ability to manage competing priorities, meet deadlines and identify practical solutions that improve efficiency and service quality.

PFH Technology, owned by Ricoh – a Japanese-based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO-certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.