Senior Business Analyst

PwC Ireland; Dublin; On-site; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation package

Inclusive employee benefits

Flexible working programs

Professional development opportunities

Job summary

PwC Ireland is looking for a Senior Business Analyst Manager for our Business Analysis Team in Tech Central. You will lead analysis activities, collaborating with stakeholders, and drive the implementation of large-scale systems including Generative AI solutions.

The role demands extensive experience in business analysis, project management certifications, and a strategic mindset towards innovation. The position offers competitive compensation, inclusive benefits, and opportunities for professional development.

Qualifications

• 6–7 years of business analysis experience, including 2 years in leadership roles.
• Proven experience in facilitating process analysis workshops and initiatives.
• Experience in implementing large-scale technology solutions.

Responsibilities

• Lead business analysis activities throughout the project lifecycle.
• Manage project risks and dependencies related to solution delivery.
• Support business development through thought leadership on emerging technologies.

Skills

Business analysis experience

Leadership skills

Stakeholder management

Process mapping

Experience in AI

Communication skills

Analytical skills

Problem-solving

Education

Third-level qualification in IT-related discipline

Business analysis certifications (CBAP, PMI-PBA)

Project management certifications (PRINCE2, PMI-PMP)

Job description

PwC Ireland is seeking an experienced and highly motivated Senior Business Analyst Manager to join our dynamic Business Analysis Team in Tech Central within the Business Enablement Solutions (BES) line of service. The successful candidate will play a key role in driving the successful implementation of large-scale systems and emerging technologies, including Generative AI (GenAI) solutions to support transformation change projects and continuous improvement across all lines of service including BES, Tax, Assurance, and Consulting.

Key Responsibilities

• Lead and manage business analysis activities throughout the project lifecycle, ensuring alignment between business needs and technology solutions.
• Collaborate closely with stakeholders and internal teams to gather, analyse, and document business requirements for complex projects involving GenAI and other innovative technologies.
• Run process analysis workshops with internal stakeholders to map current state processes, identify pain points, and design future state improvements leveraging innovative technologies to optimise business workflows and enhance operational efficiency.
• Work closely with development teams and external vendors to ensure business requirements are accurately translated into technical specifications and delivered on time and within scope.
• Drive implementation of large-scale systems, coordinating across multidisciplinary teams to deliver solutions that meet regulatory and business objectives.
• Mentor and develop junior business analysts, fostering a culture of continuous improvement and knowledge sharing.
• Manage project risks, issues, and dependencies related to business analysis and solution delivery.
• Support business development activities through thought leadership on emerging technologies such as GenAI and their practical applications in client engagements.

Education and Professional Qualifications

• Third‑level qualification in an IT-related discipline or a general primary degree followed by a postgraduate IT qualification. Focus on AI, machine learning, or natural language processing is advantageous.
• Business analysis certifications:
  • CBAP (Certified Business Analysis Professional)
  • CCBA (Certification of Capability in Business Analysis)
  • PMI-PBA (Professional in Business Analysis)
  • Agile Business Analyst Certification (e.g., PMI-ACP, ICAgile Certified Professional)
  • Six Sigma Green Belt or Lean certification
• Project management certifications such as PRINCE2 Foundation/Practitioner and/or PMI‑PMP are advantageous.

Experience and Skills

• 6–7 years of progressive business analysis experience, with at least 2 years in a leadership or managerial capacity.
• Proven track record in running process analysis workshops, process mapping, business process analysis, and leading process improvement initiatives leveraging technology.
• Experience in AI, automation, or technology enablement within tax, finance, or related professional services.
• Experience in implementing large-scale technology solutions, ideally within professional services environments.
• Demonstrated experience with Generative AI (GenAI) solutions implementation is highly advantageous.
• Excellent stakeholder management, communication, and leadership skills, with a collaborative approach to working with developers and vendors.
• Understanding of Tax, Assurance, and/or Consulting business processes and regulatory frameworks is advantageous.
• Experience working within professional services firms is advantageous.
• Strong leadership, facilitation, and organisational skills.
• Strategic thinker with a passion for innovation and continuous improvement.
• Demonstrated ability to engage and work with senior leadership.
• Demonstrated ability to inspire confidence.
• Strong analytical skills, proactive issue resolution, and a focus on delivering measurable business impact.
• Ability to innovate and introduce appropriate change, showing sound judgement and pragmatism.

Benefits

• Competitive compensation package.
• Inclusive employee benefits.
• Flexible working programs.
• Professional development opportunities.

Equal Opportunity Employer

We are an equal‑opportunity employer and do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.