Senior BI Operations Lead - Incidents & Reliability

Cook Medical Incorporated; Limerick; On-site; EUR 65,000 - 85,000; Full time

Job summary

Cook Medical Incorporated in County Limerick is hiring a Senior Operations Analyst for Business Intelligence. This role focuses on enhancing BI product reliability and incident resolution, requiring extensive experience in Power BI and SAP Business Objects.

The ideal candidate will have a Bachelor’s degree, strong analytical skills, and at least five years in BI Operations, ensuring effective collaboration across teams for operational excellence.

Join us to influence data-driven decision-making and improve BI processes.

Qualifications

• Bachelor's degree in Business, Computer Science, or related field required.
• Minimum five years of relevant experience in BI Operations or analytics roles.
• Extensive experience supporting Power BI and/or SAP Business Objects environments.

Responsibilities

• Act as escalation point for complex BI incidents across Power BI and SAP Business Objects.
• Own end-to-end resolution of critical production incidents.
• Lead root-cause analysis of recurring data refresh and performance issues.
• Proactively monitor BI platform health and drive continuous improvement,
• Guide collaboration between BI Operations and Enterprise Data Operations teams.

Skills

Expert analytical skills

Strong SQL skills

Expert-level troubleshooting skills

Strong ownership mindset

Excellent stakeholder communication

Fluency in AI and data concepts

Education

Bachelor's degree in a relevant field

Advanced degree (Master's or PhD)

Tools

Power BI

SAP Business Objects

Job description

Cook Medical Incorporated in County Limerick is hiring a Senior Operations Analyst for Business Intelligence. This role focuses on enhancing BI product reliability and incident resolution, requiring extensive experience in Power BI and SAP Business Objects.

The ideal candidate will have a Bachelor’s degree, strong analytical skills, and at least five years in BI Operations, ensuring effective collaboration across teams for operational excellence.

Join us to influence data-driven decision-making and improve BI processes.