Senior Backend Engineer - AI-Driven Incident Platform (GCP)

Zinkworks; Athlone; On-site; EUR 70,000 - 110,000; Full time

Job summary

Zinkworks partners with leading Telecommunications and Financial Services organizations to modernize legacy systems, migrate mission-critical platforms to the cloud, and engineer AI-driven automation. From OSS transformation to rApp development and network intelligence, our teams simplify complexity and turn it into competitive advantage.

Based in Ireland and operating across the EU, UK, and US, Zinkworks combines deep domain expertise with delivery excellence to help clients modernize faster

Qualifications

• Proven production backend experience in Python with FastAPI, Flask or Django.
• Strong API design and integration experience with third-party systems.
• Experience designing workflow/state-machine driven systems with auditability.
• Solid reliability patterns: idempotency, retries, rate limiting and circuit breakers.
• Experience deploying and operating services on cloud platforms, ideally Google Cloud, with CI/CD and IaC.
• Strong testing discipline across unit, integration and end-to-end levels.

Responsibilities

• Build the services that turn detected incidents into actions: impact scoring, workflows and remediation.
• Integrate with internal and third-party APIs, with contract tests and gated batch actions.
• Implement cohort assembly with eligibility rules and safe retry mechanisms.
• Develop incident workflow state machine with full logging and audit trails.
• Integrate Slack for incident lifecycle and Intercom for proactive messaging.
• Extend remediation with cost caps, blast-radius limits and operator previews.
• Create safety controls for autonomous operation and escalation logic.
• Expose clean APIs for the incident console and contribute to engineering standards.

Skills

Python backend

API design

State machine

Cloud (GCP)

CI/CD

Testing discipline

Tools

Slack

Intercom

Jira

Job description

Zinkworks partners with leading Telecommunications and Financial Services organizations to modernize legacy systems, migrate mission-critical platforms to the cloud, and engineer AI-driven automation. From OSS transformation to rApp development and network intelligence, our teams simplify complexity and turn it into competitive advantage.

Based in Ireland and operating across the EU, UK, and US, Zinkworks combines deep domain expertise with delivery excellence to help clients modernize faster