Senior Account Manager

Kaseya; Leinster; On-site; EUR 60,000 - 90,000; Full time

Job summary

Kaseya is seeking an enthusiastic Account Manager to focus on expanding existing accounts in Ireland/Leinster. You will identify upsell opportunities, strengthen relationships with key clients, and drive revenue growth through strategic account management.

You will collaborate with Customer Success and Sales, monitor adoption, and use Salesforce to track leads and opportunities while meeting quotas.

Qualifications

• 3+ years in sales within MSP or SaaS space.
• Driven and passionate about sales with willingness to earn significant commissions.
• Exceptional inside sales experience in a metrics-driven, fast-paced environment.
• Proven track record of crushing sales goals.

Responsibilities

• Account Expansion: Proactively identify upsell and cross-sell opportunities within current customers.
• Customer Relationship Management: Build and maintain relationships with key decision-makers to ensure satisfaction.
• Strategic Sales Execution: Develop tailored strategies and conduct regular check-ins and business reviews.
• Manage Adoption Metrics: Monitor customer usage and address adoption challenges.
• Revenue Growth: Own sales targets and contribute to short- and long-term revenue strategies.
• Collaboration: Work with Customer Success and Sales to deliver exceptional customer experiences.
• CRM Management: Use Salesforce to manage leads, opportunities, and accounts.

Skills

MSP/SaaS sales

Inside sales

Commission-driven

Quota achievement

Tools

Salesforce

Job description

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.

We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.

At Kaseya, we don't just raise the bar. We build it.

Position Summary

Kaseya is looking for an enthusiastic and results-driven Account Manager to focus on the expansion of existing accounts. In this role, you will be responsible for identifying new growth opportunities within your portfolio, strengthening relationships with existing clients, and driving revenue growth through strategic account management.

Key Responsibilities

• Account Expansion: Proactively engage with current customers to identify upsell and cross-sell opportunities, leveraging Kaseya’s full suite of products to drive revenue growth.
• Customer Relationship Management: Build and maintain strong relationships with key decision-makers, ensuring customer satisfaction while aligning their needs with Kaseya’s solutions.
• Strategic Sales Execution: Develop tailored strategies for each account, including regular check-ins and business reviews, to identify new opportunities and overcome potential challenges.
• Manage Adoption Metrics: Monitor customer usage, proactively addressing adoption challenges and following established sales processes to drive cross-sell, upsell, and expansion strategies.
• Revenue Growth: Take ownership of your sales targets, consistently exceeding quotas while delivering exceptional value to clients. Actively contribute to both short-term and long-term revenue generation strategies.
• Collaboration: Work closely with internal teams, including Customer Success and Sales, to deliver exceptional customer experiences and ensure smooth implementation of new solutions.
• CRM Management: Utilize Salesforce to manage leads, opportunities, and accounts, ensuring all interactions are logged and tracked to drive sales success.

Required Qualifications

• 3+ years’ experience in sales in the MSP / SaaS space
• Driven, passionate about sales, and eager to earn significant sales commissions
• Exceptional inside sales experience in a metrics driven, fast-paced sales environment
• Has a proven track record of crushing sales goals