Semiconductor Field Service Engineer – Optics & Lasers

Collins McNicholas Recruitment & HR Services Group; Leinster; On-site; EUR 42,000 - 65,000; Full time

Job summary

Collins McNicholas Recruitment & HR Services Group is seeking 2x Field Service Engineers for an onsite role in Kildare, Ireland. You will troubleshoot, maintain and support semiconductor equipment while engaging customers directly.

Two shifts are available; travel to Japan for training may be required. Strong communication and problem-solving skills are essential, with 3–7 years of FSE experience in the semiconductor industry.

Qualifications

• Bachelor's or master's degree in Optical Engineering, Electronics Engineering, or Computer Science.
• 3–5 years of field service experience in semiconductor industry.
• 5–7 years of field service experience in semiconductor industry.
• Eligibility to travel overseas for training (Japan, up to 3 months).
• Excellent communication and solution-focused mindset.

Responsibilities

• Manage service calls and determine customer needs or problems.
• Provide over-the-phone consultation and coordinate on-site repairs as needed.
• Perform preventative maintenance on Company products.
• Establish and manage a local maintenance service structure.
• Inspect and evaluate customer usage of Company products.
• Provide training to customers on usage and maintenance.
• Provide application support and liaise with applications programmers.
• Support sales activities and maintain good relationships with customers.
• Submit service, weekly, and expense reports on time.
• Maintain company parts and tools to minimize downtimes and liaise with head office engineers.

Skills

Field service

Troubleshooting

Customer-facing

Communication

Education

Bachelor's in Optical Engineering

Bachelor's in Electronics Engineering

Bachelor's in Computer Science

Job description

Collins McNicholas Recruitment & HR Services Group is seeking 2x Field Service Engineers for an onsite role in Kildare, Ireland. You will troubleshoot, maintain and support semiconductor equipment while engaging customers directly.

Two shifts are available; travel to Japan for training may be required. Strong communication and problem-solving skills are essential, with 3–7 years of FSE experience in the semiconductor industry.