Scrum Lead

MetLife, Inc.; Galway; Hybrid; EUR 45,000 - 60,000; Full time

Benefits offered by this job

Hybrid work

Private health insurance for you and a

Pension plan

Income protection

Professional qualification support

Career development

Job summary

MetLife Ireland is seeking a Scrum Lead for its DevSecOps & Cloud team to drive agile practices across regional programs in EMEA. You will organize scrum teams, promote Agile values, and collaborate with Product Owners to maintain a healthy backlog and predictable releases.

The role emphasizes coaching, automation, and continuous improvement. The position supports hybrid work in Ireland with a focus on DevOps, Cloud, and Agile delivery across multiple teams, contributing to a high-performing,

Qualifications

• 4+ years of relevant work or project experience.
• 3–6 years in a corporate IT environment, preferably in insurance/financial/healthcare.
• 1+ years as a Scrum Master for technical programs with Cloud or DevOps components.
• Experience in Agile frameworks (SAFe, Scrum, Kanban).
• Ability to identify risks to project success and escalate to senior management.

Responsibilities

• Lead onshore and offshore scrum teams in moderate to complex work streams.
• Promote Agile values, principles, and practices within the team.
• Facilitate transparency and a continuous learning mindset.
• Support short and long-term release planning with a healthy backlog.
• Manage interdependencies between teams and address impediments.
• Track agile metrics (CFD, Burndown/Up, velocity) and report to stakeholders.
• Coach teams in Agile engineering practices (CI/CD, test automation, BDD).

Skills

Scrum Master

Agile frameworks

Risk management

Stakeholder communication

Team coaching

Education

Bachelor's degree in Computer Science, Information Systems, Engineering, Mathematics, or related discipline

SAFe Agile certification

Tools

Azure DevOps

Jira

Job description

When you join MetLife’s Global Technology team, you’ll be part of a forward-thinking group dedicated to shaping the future of digital solutions for customers worldwide. You’ll develop, maintain and support technology applications and delivery, leveraging AI, automation, and contemporary ways of working to enhance experiences and drive business outcomes. Your work will simplify complex processes, improve tech resiliency, and ensure high-performing, seamless solutions that power life’s most important moments. In this dynamic environment, you’ll collaborate with talented peers across teams and functions, expanding your skills in impactful ways. Ready to push boundaries and set new industry standards? Join us and help drive the future of technology forward.

MetLife Ireland which is located in both Dublin and Galway City Centres. Dublin is our Operational Headquarters for our Europe Region. In addition, both Dublin and Galway have a significant number of our colleagues that are focused on supporting our broader EMEA and Global functions. They are homes to our Actuarial, Audit, Compliance, Finance, IT, Legal, Operations, Risk and Treasury Teams.

The Opportunity

The MetLife Digital Hub is responsible for the rollout, implementation and maintenance of strategic regional programs across EMEA for the MetLife business. As a Scrum Lead on the DevSecOps & Cloud team you are responsible for helping organise the team in the rollout of best practices, tools, and methodologies, with respect to DevSecOps and Cloud, across MetLife EMEA. You will contribute in efforts to streamline and automate development, testing and support processes in the software development life cycle, while adhering to our set of standards and processes which establish consistency across the enterprise. You will collaborate closely with the development, infrastructure, architecture and Global and regional CoE. You will have an opportunity to impact every part of the system, foster and cultivate your curiosity and iterate over solutions to be the very best you can be to deliver for our customers. You will be supporting leadership in an AGILE & DevOps Methodology environment promoting teamwork and innovation.

Key Responsibilities

• Help lead onshore and/or offshore scrum team(s) in moderate to complex work streams
• Help the team(s) embrace Agile values, adopt and apply Agile principles, and implement Agile practices.
• Facilitate transparency and a continuous learning mindset.
• Collaborate with the Product Owner to support short and long-term release planning, while maintaining a healthy team backlog ready for execution.
• Actively manage interdependencies between dependent teams. Anticipate and address or elevate potential or actual impediments to team delivery
• Lead the tracking and reporting on agile team metrics (CFD, Burndown/up, velocity), escalating issues as needed. Ability to report in Waterfall or Agile.
• Be able to follow a coaching model for helping the team resolve issues.
• Coach teams through the exploration and adoption of agile engineering practice (e.g., test automation, CI/CD, BDD, Agile Architecture, AI Adoption).

Required Qualifications

• 4+ years of relevant work or project experience.
• 3 - 6 years in a corporate IT environment preferably in insurance/financial/healthcare industry
• 1 + years as a Scrum Master, preferably for technical programs with Cloud or DevOps components
• Experience in Agile frameworks (SAFe, Scrum, Kanban, etc.)
• Demonstrated experience in supporting multiple scrum teams simultaneously
• Knowledge and use of industry standard tools, e.g. Azure DevOps, Jira.
• Ability to identify risks to project success and recommend course of action to prevent risk from negatively impacting the project;
• Ability to effectively recognize when to escalation issues and options to senior management for resolution

Preferred Qualifications

• Strong communication skills to lead interactions with business and technology leaders
• Strong networking ability to communicate & interact with diverse talent and an attitude to thrive in a fast-paced environment
• Strong communication skills, Negotiation skills, influencing skills, collaborative mindset, 'getting things' done mindset
• Strong understanding of application development lifecycle management (DevOps and CI/CD).
• Strong communication, interpersonal, and mentoring skills. Must be able to communicate fluently in English both verbally and in writing.
• Strong vendor management skills and a level of comfort in working in Agile teams comprising of both internal and external team members
• Ability to adapt to a changing environment
• Education:
• Bachelor's degree in Computer Science, Information Systems, Engineering, Mathematics, or related discipline.
• SAFe Agile or equivalent certification.

The expected salary range for this position is 44900 - 59900 This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.

Benefits We Offer

Our Ireland benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We are committed to employee care by delivering comprehensive inclusive offerings and cultivating an environment that drives professional growth, purposeful work, and a supportive culture. Our benefits package includes hybrid work, career development and professional qualification support, full private health insurance for employees and their immediate family members, income protection, defined contribution pension benefits and much more!

About MetLife

Recognized on Fortune magazine's list of the \"World's Most Admired Companies\" and Fortune World’s 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible .Join us!