SAP AMS Service Delivery Lead — Global, Client Impact

PwC Ireland; Dublin; On-site; EUR 80,000 - 100,000; Full time

Job summary

PwC Ireland is looking for an SAP AMS Service Delivery Manager to manage client relationships and deliver technology-enabled managed services. With over 10 years of experience, you will ensure service quality, engage stakeholders, and lead operational excellence.

The ideal candidate holds a relevant degree and possesses strong governance skills. You'll be integral in training and developing local teams while working closely with clients to drive satisfaction and efficiency.

Qualifications

• 10+ years’ experience in a Service Delivery Manager or similar role.
• Experience managing service delivery in complex global delivery models.
• Strong relationship management skills.

Responsibilities

• Manage ongoing delivery of managed services engagements.
• Drive strong governance across service processes.
• Build strong relationships with client stakeholders.

Skills

Service Delivery Management

SAP application management

Relationship Management

Governance

Operational Excellence

Education

Degree qualified with service delivery qualifications (e.g., PMP, ITIL)

Job description

PwC Ireland is looking for an SAP AMS Service Delivery Manager to manage client relationships and deliver technology-enabled managed services. With over 10 years of experience, you will ensure service quality, engage stakeholders, and lead operational excellence.

The ideal candidate holds a relevant degree and possesses strong governance skills. You'll be integral in training and developing local teams while working closely with clients to drive satisfaction and efficiency.