Sales Support - Global Accounts

Kerry Group; Naas; On-site; EUR 42,000 - 52,000; Full time

Job summary

Kerry Group in Ireland is seeking a Sales Support professional to work with a defined set of customers across Europe and support Account Managers and the Commercial Team on key defined tasks.

You will drive project progression, manage data in CRM, maintain price lists, prepare offers and tender materials, and coordinate with cross‑functional teams (R&D, Quality, Operations, Pricing, Regulatory, Finance, Supply Chain) to ensure timely, accurate responses and a seamless customer experience.

Qualifications

• Bachelor’s degree in a relevant field
• Cross-functional experience in a commercial environment
• Proficiency in Microsoft Office with experience in master data management and SAP
• Fluent in English; knowledge of French or Spanish is an advantage
• Curious mindset and customer focus
• Collaborative mindset with a team-oriented attitude
• Excellent communication, organizational and problem-solving skills

Responsibilities

• Act as a primary point of contact for customers, handling inquiries about products, projects, samples, pricing, and documentation
• Manage the project pipeline with Account Managers and update CRM systems
• Collaborate with cross-functional teams to ensure project execution and alignment across activities
• Coordinate interactions with internal and external stakeholders across multiple locations
• Lead commercial data management and maintain master data in CRM and related systems
• Prepare and support commercial documentation including offers, quotations and tender materials
• Maintain and update customer price lists and ensure correct implementation in systems
• Work with Customer Service to ensure high-quality customer experience
• Support KAMs in meetings, business reviews, and presentations

Job description

Requisition ID: 65285
Position Type: FT Permanent
Workplace Arrangement:

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role

The Sales Support role will work with a defined set of customers across Europe, as well as supporting specific Account Managers and the Commercial Team on key defined tasks.

Key responsibilities

Your responsibilities will include project management, driving smooth progression throughout the entire buying cycle, and ensuring accurate and efficient data management.

• Act as a primary point of contact for customers, managing inquiries related to products, projects, samples, pricing, documentation, and ensuring timely and accurate responses.
• Manage the project pipeline in coordination with Key Account Managers, updating status, progress, and timelines within CRM systems.
• Collaborate with cross‑functional teams (R&D, Quality, Operations, Pricing, Regulatory, Finance, Supply Chain) to ensure efficient project execution and alignment across commercial and operational activities.
• Coordinate complex interactions with a diverse network of internal and external stakeholders across multiple locations.
• Lead commercial data management, ensuring accurate and up‑to‑date master data and records in CRM and related systems.
• Prepare and support commercial documentation, including offers, quotations and tender materials.
• Maintain and update customer price lists, ensuring accurate implementation in internal systems.
• Work closely with Customer Service to ensure a seamless, high‑quality customer experience.
• Contribute to customer satisfaction initiatives through proactive communication, service accuracy, and support to Key Account Managers in improving processes and interactions.
• Support Key Account Managers in organizing customer meetings, business reviews, and presentations.

Qualifications and skills

• Bachelor’s degree in a relevant field.
• Previous proven experience working cross-functionally in a commercial environment.
• Strong proficiency in Microsoft Office, with experience in master data management and SAP.
• Fluent in English; knowledge of French or Spanish is considered an advantage.
• Curious mindset and customer focus
• Collaborative mindset with a positive, team‑oriented attitude.
• Excellent communication, organizational, and problem‑solving skills, with a keen attention to detail and a strong commitment to flawless execution.

Please note: We do not accept CVs or candidate profiles from recruitment agencies where terms of business have not been signed. Additionally, we will not consider or agree to payment of any recruiter fee under these circumstances. This also applies to CVs or candidate profiles sent directly to any Kerry Hiring Managers. In the event that speculative CVs or candidate profiles are submitted by recruitment agencies, we reserve the right to contact these candidates directly and consider them for current or future vacancies without any financial obligation to the recruitment agency.

Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non‑Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.