Sales Support - Global Accounts

Kerry; Naas; On-site; EUR 36,000 - 54,000; Full time

Job summary

Kerry is seeking a Sales Support professional to manage inquiries, data, and documentation for a defined customer set across Europe. The role supports Account Managers and the Commercial Team in driving the buying cycle and ensuring accurate data management, with collaboration across R&D, Quality, Operations, and Finance.

A Bachelor’s degree and strong English skills are required. Engage with multiple internal and external stakeholders, maintain master data accuracy in CRM, and support tender

Qualifications

• Bachelor’s degree in a relevant field.
• Cross-functional experience in a commercial environment.
• Proficiency in Microsoft Office; experience with Master Data Management and SAP.
• Fluent in English; French or Spanish is an advantage.
• Curious mindset with strong customer focus.
• Collaborative, team‑oriented attitude.
• Excellent communication, organizational and problem‑solving skills with attention to detail.

Responsibilities

• Act as a primary point of contact for customers, managing inquiries related to products, projects, samples, pricing, documentation, and ensuring timely responses.
• Manage the project pipeline with Account Managers, updating status, progress, and timelines within CRM systems.
• Collaborate with R&D, Quality, Operations, Pricing, Regulatory, Finance, and Supply Chain to enable efficient project execution.
• Coordinate complex interactions with internal and external stakeholders across multiple locations.
• Lead commercial data management, maintaining accurate master data in CRM and related systems.
• Prepare and support commercial documentation, including offers, quotations and tender materials.
• Maintain and update customer price lists and ensure accurate implementation in internal systems.
• Work with Customer Service to ensure a seamless, high-quality customer experience.
• Contribute to customer satisfaction initiatives and support KAMs in improving processes and interactions.
• Support KAMs in organizing customer meetings, business reviews, and presentations.

Skills

Cross-functional collaboration

Communication

Customer focus

Attention to detail

Education

Bachelor’s degree

Tools

Microsoft Office

SAP

Job description

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

Requisition ID 65285

Position Type FT Permanent

Workplace Arrangement

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role

The Sales Support role will work with a defined set of customers across Europe, as well as supporting specific Account Managers and the Commercial Team on key defined tasks.

Key responsibilities

Your responsibilities will include project management, driving smooth progression throughout the entire buying cycle, and ensuring accurate and efficient data management.

• Act as a primary point of contact for customers, managing inquiries related to products, projects, samples, pricing, documentation, and ensuring timely and accurate responses.
• Manage the project pipeline in coordination with Key Account Managers, updating status, progress, and timelines within CRM systems.
• Collaborate with cross‑functional teams (R&D, Quality, Operations, Pricing, Regulatory, Finance, Supply Chain) to ensure efficient project execution and alignment across commercial and operational activities.
• Coordinate complex interactions with a diverse network of internal and external stakeholders across multiple locations.
• Lead commercial data management, ensuring accurate and up‑to‑date master data and records in CRM and related systems.
• Prepare and support commercial documentation, including offers, quotations and tender materials.
• Maintain and update customer price lists, ensuring accurate implementation in internal systems.
• Work closely with Customer Service to ensure a seamless, high-quality customer experience.
• Contribute to customer satisfaction initiatives through proactive communication, service accuracy, and support to Key Account Managers in improving processes and interactions.
• Support Key Account Managers in organizing customer meetings, business reviews, and presentations.

Qualifications and skills

• Bachelor’s degree in a relevant field.
• Previous proven experience working cross-functionally in a commercial environment.
• Strong proficiency in Microsoft Office, with experience in master data management and SAP.
• Fluent in English; knowledge of French or Spanish is considered an advantage.
• Curious mindset and customer focus
• Collaborative mindset with a positive, team‑oriented attitude.
• Excellent communication, organizational, and problem‑solving skills, with a keen attention to detail and a strong commitment to flawless execution.