Sales Operation Specialist

Presidio; Dublin; On-site; EUR 42,000 - 60,000; Full time

Job summary

Presidio in Ireland is seeking an experienced Sales Operation Specialist to support our sales team by coordinating orders, managing stock and liaising with internal departments. Strong attention to detail and familiarity with SAGE Accounts are highly valued.

You'll work with suppliers and the internal operations team to ensure timely fulfilment, accurate data entry and high levels of customer satisfaction, while meeting deadlines in a fast-paced tech environment.

Qualifications

• Minimum 2+ years in a similar role.
• Knowledge of IT channel from distributor to reseller and customer is an advantage.
• SAGE Accounts experience is an advantage.
• Ability to work to deadlines and autonomously is an advantage.

Responsibilities

• Administrators require good organisational skills to coordinate all aspects of sales administration.
• They must be able to work accurately with great attention to detail so that they process orders quickly and efficiently.
• They must also be good communicators, working with other departments that are responsible for fulfilling orders or providing service to customers.
• Proactively communicates with customers to ensure that all requests and open items have been satisfactorily addressed.
• Work with internal operations team to resolve additional issues (customer satisfaction, RMA’s/Returns. etc) when necessary.
• Administrators require good clerical skills, together with computing and data entry skills.
• Experience in SAGE Accounts, technology, office administration and sales support.
• Previous experience essential
• Knowledge of IT channel from distributor to reseller and customer an advantage
• SAGE accounts experience an advantage
• Ability to work to deadlines and autonomously an advantage
• 3rd Level qualification in Business-related area an advantage
• Suitable candidates will have at least 2 + years' experience in a similar role

Skills

Previous experience essential

IT channel knowledge

SAGE accounts experience

Ability to meet deadlines

Education

3rd Level qualification in Business-related area

Tools

SAGE Accounts

Job description

Presidio, Where Teamwork and Innovation Shape the Future

At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights.

The Role

Sales operation specialists provide vital support to a company’s sales team. They handle the ordering of stock from suppliers to meet the demand from customers. An efficient sales operation specialist contributes to quality customer service and helps the sales team meet its targets

As an Sales Operation Specialist your primary role is to manage the sales operations process for your assigned accounts.

Job Responsibilities

• Administrators require good organisational skills to coordinate all aspects of sales administration.


• They must be able to work accurately with great attention to detail so that they process orders quickly and efficiently.


• They must also be good communicators, working with other departments that are responsible for fulfilling orders or providing service to customers.


• Proactively communicates with customers to ensure that all requests and open items have been satisfactorily addressed.


• Work with internal operations team to resolve additional issues (customer satisfaction, RMA’s/Returns. etc) when necessary.


• Administrators require good clerical skills, together with computing and data entry skills.


• Experience in SAGE Accounts, technology, office administration and sales support.


• Previous experience essential


• Knowledge of IT channel from distributor to reseller and customer an advantage


• SAGE accounts experience an advantage


• Ability to work to deadlines and autonomously an advantage


• 3rd Level qualification in Business-related area an advantage


• Suitable candidates will have at least 2 + years' experience in a similar role

Required Skills

• Previous experience essential


• Knowledge of IT channel from distributor to reseller and customer an advantage


• SAGE accounts experience an advantage


• Ability to work to deadlines and autonomously an advantage

Your future at Presidio

Joining Presidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible. With our expertise AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future.

Ready to innovate? Let's redefine what's next-together.

About Presidio

Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success.

At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit https://presidio.com

Applications will be accepted on a rolling basis.

Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve.

Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our career's email address, Presidio employees or any other means. Presidio is not responsible for any feeds related to unsolicited resumes/CVs.