Sales & Marketing Project Coordinator

Novartis Farmacéutica; Dublin; On-site; EUR 32,000 - 42,000; Full time

Job summary

Novartis in Dublin, Ireland, is seeking an administrative assistant to support the marketing team in a hybrid role. You will handle day-to-day admin tasks, help prepare basic promotional materials, maintain distributor data, and ensure timely reporting in line with SOPs.

The role emphasizes accuracy, reliability, and clear communication with customers, with a focus on data management and compliance. Relocation is not offered; applicants must be accessible to Dublin site.

Qualifications

• Experience in the pharmaceutical industry.
• Ability to gather and interpret basic market intelligence.
• Clear and confident communication with a customer focus.
• Ability to follow Standard Operating Procedures consistently.

Responsibilities

• Provide day-to-day administrative and secretarial support to the marketing team.
• Assist in preparing basic promotional materials for campaigns and product activities.
• Maintain accurate distributor data to support smooth marketing operations.
• Support timely completion and submission of required marketing and operational reports.
• Help coordinate customer satisfaction reports and follow‑up actions.
• Ensure tasks follow Standard Operating Procedures and compliance expectations.
• Assist in tracking and organizing marketing samples where applicable.
• Report product complaints, adverse events, or special cases within required timelines.

Skills

Pharma industry experience

Market intelligence basics

Customer-focused communication

SOP compliance

Job description

Overview

Location: Dublin, Ireland. Hybrid role. Relocation support is not offered; please only apply if accessible.

This role supports the marketing team, preparing promotional materials, coordinating tasks, maintaining data and reports, and ensuring compliance with SOPs.

Key Responsibilities

• Provide day-to-day administrative and secretarial support to the marketing team.
• Assist in preparing basic promotional materials for campaigns and product activities.
• Maintain accurate distributor data to support smooth marketing operations.
• Support timely completion and submission of required marketing and operational reports.
• Help coordinate customer satisfaction reports and follow‑up actions.
• Ensure tasks follow Standard Operating Procedures and compliance expectations.
• Assist in tracking and organizing marketing samples where applicable.
• Report product complaints, adverse events, or special cases within required timelines.

Essential Requirements

• Experience working within the pharmaceutical industry.
• Strong understanding of market and customer dynamics.
• Ability to gather and interpret basic market intelligence.
• Clear and confident communication skills with customer focus.
• Ability to manage administrative tasks accurately and reliably.
• Strong interest in developing marketing and digital skills.
• Ability to follow Standard Operating Procedures consistently.
• Competence in organizing reports, data, and marketing materials.

EEO Statement

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. Novartis is committed to providing reasonable accommodation to all individuals. If you need a reasonable accommodation for any part of the recruitment process or to receive more detailed information about the essential functions of a position, please contact [e-mail] and let us know the nature and your contact information. Please include the job requisition number in your message.

Benefits and Rewards

Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards.