Sales Consultant

Culligan International; Galway; Hybrid; EUR 32,000 - 35,000; Full time

Benefits offered by this job

Hybrid working

23 days holidays + bank holidays

Company pension scheme

Perks at Work discounts

Employee Assistance Programme (EAP)

Volunteering Day

Career progression opportunities

Job summary

Culligan Home Products Ireland Ltd is seeking a Sales Consultant to drive customer engagement and sales activity in Claregalway, Co. Galway. The role involves presenting water treatment solutions, preparing quotes, and guiding customers to purchase decisions.

You will manage leads, follow up through multiple channels, and keep CRM records up to date while supporting service teams to ensure customer satisfaction and future sales growth.

Qualifications

• 1–2 years experience in sales or customer service.
• Confident communicator with excellent telephone manner.
• Strong persuasion and negotiation skills.

Responsibilities

• Engage with homeowners and businesses to understand water needs and present solutions.
• Prepare and present quotes, explain benefits, and guide customers through purchases.
• Follow up on incoming leads via phone, email, and online channels.
• Maintain and update CRM with customer information, appointments and sales activities.
• Collaborate with service and installation teams to meet customer expectations.

Skills

Customer engagement

Negotiation

Communication

Attention to detail

Resilience

Teamwork

Self-motivation

Persuasion

Phone etiquette

Tools

CRM software

Job description

Job title: Sales Consultant

Contract Type: Full Time Permanent, subject to 6 months' probation

Location: Claregalway, Co. Galway

Salary: €32,000 - 35,000 per annum, paid monthly + Commission Structure

Culligan Home Products Ireland Ltd is seeking an energetic and friendly Sales Assistant to join our dedicated team. As a leading provider of water treatment solutions in Ireland, we pride ourselves on delivering exceptional products and services to our residential and commercial customers.

In the role of Sales Assistant, you will support our sales efforts by engaging with customers, providing information about our water treatment products, and assisting with the sales process

Core role and responsibilities

Customer Engagement & Sales

• Proactively engage with homeowners and businesses to understand their water quality concerns.
• Recommend suitable products and services based on technical knowledge and customer requirements.
• Prepare and present quotes, explain benefits, and guide customers through purchase decisions.

Lead Generation & Follow-up

• Follow up on incoming leads via phone, email, and online platforms.
• Identify new business opportunities through referrals, networking, and local marketing.

Technical Understanding & Support

• Maintain a working knowledge of the companies water treatment products (softeners, filtration, RO Systems, etc.).
• Collaborate with service and installations teams to ensure customer expectations are met.
• Provide post-sale support and check-ins to ensure customer satisfaction.

Administrative & Reporting Duties

• Update customer information, appointments, and sales activities in the CRM system.
• Prepare regular sales reports for management review.
• Attend team meetings and training sessions to stay up to date with product developments.

• 1-2 years experience working in a similar position, (Sales, Customer Service)
• Confident communicator with excellent telephone manner.
• Strong persuasion and negotiation skills.
• Attention to detail with a high level of accuracy in recording information.
• Resilient, motivated, and target driven.
• Ability to work effectively both independently and as part of a team.

• Monday - Friday Days working pattern
• Hybrid Working Model
• 23 days' holiday + Bank Holidays - increasing with long service
• Company Pension scheme
• Shopping discounts with Perks at Work
• 24 hours access to Employee Assistance Programme
• Volunteering Day
• Employee support network and mental health assistance
• Opportunity for career progression