Risk Claims Admin Specialist — 12-Month Contract

Aviva plc; Dublin; Hybrid; EUR 28,000 - 35,000; Full time

Benefits offered by this job

Generous pension contributions

Annual bonus

Flexible benefits & hybrid work

Job summary

Aviva in Ireland is seeking an Administrative Support colleague to join our Risk Claims team on a 12 month fixed term contract. You will provide high-quality administrative support across selected teams, helping people stay organised, informed and able to focus on delivering for our customers.

You will assist our leadership team with day-to-day controls, processes and coordination to keep the team functioning efficiently and ensure continuity as a colleague moves internally.

Qualifications

• Experience in administrative support, coordination or a similar role.
• Strong communication and relationship-building skills.
• Excellent attention to detail and ability to prioritise and meet deadlines.
• Proficiency in Outlook, Excel, and document editing tools; willingness to learn new tools.
• Proactive, dependable approach with ownership mindset.

Responsibilities

• Provide comprehensive administrative support across teams to ensure efficient and effective day-to-day operations.
• Manage shared mailboxes, prioritising and responding to queries in a timely and professional manner.
• Set up and process newly submitted claims, ensuring accuracy and adherence to internal guidelines.
• Support the processing of medical fee payments, maintaining accuracy and compliance with established procedures.
• Respond to internal and external enquiries, collaborating with other departments to keep communication and workflows running smoothly.

Skills

Administrative support

Coordination

Communication

Attention to detail

IT systems

Tools

Outlook

Excel

Document editing tools

Job description

Aviva in Ireland is seeking an Administrative Support colleague to join our Risk Claims team on a 12 month fixed term contract. You will provide high-quality administrative support across selected teams, helping people stay organised, informed and able to focus on delivering for our customers.

You will assist our leadership team with day-to-day controls, processes and coordination to keep the team functioning efficiently and ensure continuity as a colleague moves internally.