Retail Technology Advisor

BWG Foods UC; Connacht; Presencial; EUR 50 000 - 70 000; Tempo integral

Resumo da oferta

BWG Foods UC in Ireland is seeking a Retail Technology Advisor on a temporary full-time basis to coordinate support and growth of mission-critical IT systems in our stores.

You will lead projects across planning, design, execution and transition, liaise with senior management, and ensure seamless operation of in-store technologies and networks while traveling nationwide as needed.

Qualificações

• 4+ years in retail technology/IT.
• Understanding of Retail Technology, networking and IT.
• Understanding of KPIs and SLAs.
• FMCG grocery knowledge is essential.
• Experience with EPOS in independent retail.
• Strong ownership and project management.
• Good communication and time management.
• Driver's license required.

Responsabilidades

• Coordinate support and growth of mission critical IT systems.
• Deliver and manage projects through all phases.
• Manage third-party suppliers and service agreements.
• Own retail technology across company stores and networks.
• Identify efficiencies with technical solutions.
• Lead initiatives from initiation to closeout.
• Transition new processes from project delivery to operations.
• Translate stakeholder needs into technical requirements.
• Develop comprehensive project and programme plans.
• Support stores and retailers with issues and queries.
• Travel nationwide as required.

Conhecimentos

Retail technology

Project management

Networking

KPIs & SLAs

FMCG grocery

EPOS systems

Communication

Time management

Ferramentas

EPOS systems

Descrição da oferta de emprego

Retail Technology Advisor (Temporary)

We are currently recruiting for a Retail Technology Advisor on a Temporary full-time basis.

Retail Technology Advisor (Temporary)

We are currently recruiting for a Retail Technology Advisor on a Temporary full-time basis.

Roles And Responsibilities

• Co-ordinate the support and growth of mission critical IT systems to our stores and retailers, involving a variety of in house and third-party suppliers and teams.
• Deliver and manage projects in parallel through all phases including planning, analysis & design, execution, service transition and closure.
• Control and management of third-party suppliers and vendors and their associated service delivery agreements.
• Management and ownership of retail technology in the company operated stores division and a direct relationship with key stakeholders in the company operated space supporting Retail Technology and in store technologies, networks for these stores.
• Identify and implement efficiencies to business processes using technical solutions.
• Participate in projects throughout the initiation, definition, execution and close out phases of the project.
• Oversee the transition of new processes from project delivery to operational support across the business.
• Liaising with senior management from different functions to translate their needs into technical requirements.
• Develop full-scale project and programme plans, facilitate the project scope, goals, tasks, resources and deliverables.
• Participate in the delivery of strategic projects and scope of works alike.
• Development of operational procedures and system specifications.
• Develop and maintain comprehensive user documentation on all aspects of the core procedures and responsibilities.
• Support our stores and retailers on support requests and queries and troubleshooting of the same.
• Other projects as directed by management.
• The role will involve nationwide travel and may include overnight stays.

Skills & Experience

• At least 4+ years of experience in the retail technology/IT sector.
• Understanding of Retail Technology, networking and overall IT.
• Understanding of KPIs and SLAs with proven ability to adhere to them.
• Understanding of FMCG grocery is a must
• Experience with EPOS in independent retail market and cross technologies in a retailer ecosystem.
• Ability to demonstrate a high level of ownership and project management.
• Strong analytical skills, resolution management, organisational skills and excellent time keeping skills.
• Strong verbal, written communication and interpersonal skills and to be able to report clearly back with updates to management.
• Demonstrate an ability to work on own initiative, ability to prioritize own workload and work to exacting deadlines.
• Innovative, authoritative, have the ability to communicate on all levels to people of all technical ability.
• Ability to effectively prioritize and execute tasks and targets in a high-pressure environment and exceed set targets.
• Flexibility and adaptable in the approach to customer/business needs.
• Proactive and energetic in the work environment, seeking to get things done and at deal with a variety of tasks and projects.
• Must have a full clean driver's license.