Retail Supervisor: Lead Sales & Team Excellence (Bonus)

Pandora; Ireland; On-site; EUR 34,000 - 37,000; Full time

Benefits offered by this job

Monthly bonus 10-20%

Jewellery uniform allowance

Employee discount

Generous benefits

Job summary

Pandora in Ireland is seeking a Store Supervisor to lead busy sales floors, coach a high-performing team, and deliver world-class customer experiences. You’ll drive sales, manage daily store operations, and model Pandora’s values of Dream, Dare, Care, and Deliver.

You’ll be responsible for opening/closing procedures, coaching staff to exceed targets, and ensuring exceptional service while safeguarding store standards in a fast-paced retail environment.

Responsibilities

• Hold daily team briefs, sharing store KPIs, and motivate the team in beating these.
• Drive exceptional service through role-modelling our selling ceremony and deliver on KPIs.
• Perform store walks; understand the importance of commerciality and how this shapes the visual merchandising in store.
• Monitor sales performance and take actions to support team success.
• Handle serious complaints that have been escalated with professionalism and care.

Job description

Pandora in Ireland is seeking a Store Supervisor to lead busy sales floors, coach a high-performing team, and deliver world-class customer experiences. You’ll drive sales, manage daily store operations, and model Pandora’s values of Dream, Dare, Care, and Deliver.

You’ll be responsible for opening/closing procedures, coaching staff to exceed targets, and ensuring exceptional service while safeguarding store standards in a fast-paced retail environment.