Retail Store Manager

Hollybank Trustees Ltd; Donegal; On-site; EUR 28,000 - 45,000; Full time

Benefits offered by this job

Permanent contract

Competitive salary

Store management bonus

Educational sponsorship

Employee Assistance Programme

Learning & development

Job summary

Vision Ireland in Donegal town is seeking a Retail Store Manager to lead our local charity store and drive turnover and community impact. You will supervise a team, manage visual merchandising, and ensure high standards in customer service, stock control, and store administration.

The role requires strong leadership, experience in retail supervision, and a passion for helping the community. You will report to the Retail Area Manager and work a 37.5-hour week with opportunities for development

Qualifications

• Retail supervisory experience is mandatory.
• Proven ability to drive sales and customer satisfaction.
• Strong leadership and team-building skills.
• Experience with stock control and merchandising processes.
• Ability to manage store operations and administration.

Responsibilities

• Meet and exceed ongoing retail store sales targets.
• Ensure visual merchandising aligns with weekly promotions.
• Recruit and develop staff, volunteers, and temp workers to enhance service.
• Maintain adequate staffing for business needs and trading hours.
• Ensure product quality, cleanliness, and professional store appearance.
• Oversee donations, pricing, and stock rotation.
• Manage banking, till receipts, and cash handling procedures.
• Take responsibility for inventory and security of shop fittings.
• Lead store and community fundraising activities.
• Promote Vision Ireland brand through local channels while adhering to brand standards.
• Ensure health and safety compliance, training, and first aid readiness.

Skills

Retail supervision

Team leadership

Customer focus

Sales targets

Flexible hours

Tools

Cash handling systems

Job description

Location: On site / Donegal, Ireland
job type: Permanent / Full-time
Sector and subsector: Retail | Management
Salary: Negotiable salary

Job Title: Retail Store Manager

Contract Type: Full Time, Permanent.

Work schedule: 37.5 hours per week

Reporting to: Retail Area Manager

Job Summary:

Would you like to work with one of Ireland’s leading Charity Retailers that makes a real difference in your local community? Our extensive Retail Operation of 130 nationwide Stores provide support and critical funds to meet the essential services of the 55,000 sight loss client users across the island of Ireland.

As Store Manager you will be responsible for a strong team tasked with driving both turnover and revenues in our Donegal town store. You will be tasked with supervising financial KPIs, including sales, wages, and shrinkage, together with customer service/feedback, visual merchandising, retail standards, and administrative compliance.

The ideal applicant will love to work with a diverse team, have a passion for retail, coaching and developing those around you. The success of the store is based on becoming a part of the local community and its ability to build excellent relationships with the in-store team, its local surrounding area and network of stores.

If you have experience in a retail supervisory role, can clearly demonstrate a motivational leadership style, deliver excellent store standard, and exceed store targets than this may be the perfect career path for you.

• Meet and exceed ongoing retail store sales targets.
• Ensure that all visual merchandising standards are attractive and in line with weekly changes in accordance with celebratory and promotional events.
• Recruitment and development of all staff, volunteers, and social activation scheme employees to enhance a positive collegial atmosphere with particular attention to customer service.
• Ensure adequate staffing cover at all times to meet the needs of the business and daily / weekly trading periods.
• Ensure that all goods offered for sale are of excellent quality and that the store is kept clean and professional in appearance at all times.
• Undertake responsibility for all donated goods and ensure proper presentation when displayed on the shop floor, to include pricing, ticketing, cleaning, ironing, and stock rotation.
• Manage the shop accounting procedures including banking, till receipts, transactions and cash handling procedures are adhered to at all times.
• Full responsibility for inventory and security of all equipment and fittings on the shop floor and extended premises.
• Take an active lead and support for all on-going store and community-based fundraising events.
• Promotion of the Vision Ireland brand through a variety of local channels in a cost-effective manner whilst ensuring communications are in keeping with brand standards.
• Responsibility for all health and safety in accordance with statutory obligations to include training, adherence to fire procedures and maintenance of all safety and first aid equipment.

Benefits of working with Vision Ireland:

• permanent contracts with ample opportunities for career progression across a large nationwide network of retail stores.
• Competitive salary and annual leave.
• Store management performance bonus.
• Educational sponsorship assistance and support.
• Employee Assistant Programme
• Companywide learning and development opportunities.

This job description is not exhaustive and may be reviewed in line with the business needs and any other reasonable requests at the discretion of Vision Ireland management.

Selection Criteria:

Selection criteria outline the qualifications, skills, knowledge and/or experience that the successful candidate would need to demonstrate to be successful in the role. Applications will be assessed on the basis of how well candidates satisfy these criteria.

Mandatory:

• Retail supervisory experience.
• Customer focused with a drive for meeting sales targets.
• Team building and motivational skills.
• Creativity and innovation.
• Integrity and trust.
• Time management and organisational skills.
• Flexible approach to working hours to meet the needs of the business.
• Prior fashion-based retail experience.
• Charity retail experience is an advantage but not essential

Equality, Diversity, and Inclusion:

Vision Ireland is committed to creating an inclusive environment where diversity is celebrated, and everyone is afforded equality of opportunity. It is our policy to recognise people as a key resource required for successful attainment of the organisation’s mission. In support of this, it is important to remember that differences between people, whether devised from their different backgrounds and personalities, cultures and/or their different abilities, can be a source of strength to the organisation.

Vision Ireland is also committed to providing reasonable accommodation for a person with a disability, whether they are an applicant for employment or an employee requiring special facilities.

YES – Garda Vetting will be conducted for the recommended candidate(s) as part of the selection process for the post in accordance with the Vision Ireland Garda Vetting policy

Vision Ireland reserves the right to close this competition prior to the closing date outlined should a high volume of applications be received.

All applicants must submit a current CV and cover letter outlining your motivation to apply

Candidates must be eligible to work in the EEA.

Vision Ireland is an equal opportunities & inclusive employer.

We welcome and encourage job applications from people of all backgrounds.