Retail Store Manager

Vision Ireland; Ulster; On-site; EUR 40,000 - 55,000; Full time

Benefits offered by this job

Permanent contract

Competitive salary & leave

Store management bonus

Education sponsorship assistance

Employee assistance programme

Learning and development opportunities

Job summary

Vision Ireland is seeking a Retail Store Manager for its Donegal Town store as part of its extensive charity retail operation across the island of Ireland. You will lead the store team, drive sales, ensure attractive merchandising, and manage donations, pricing, and stock rotation while maintaining high standards of customer service and community engagement.

Responsibilities include staffing, visual presentation, budgeting, safety training, and active involvement in local fundraising initiatives

Qualifications

• Retail supervisory experience.
• Customer focused with a drive for meeting sales targets.
• Team building and motivational skills.
• Creativity and innovation.
• Integrity and trust.
• Time management and organisational skills.
• Flexible approach to working hours to meet the needs of the business.

Responsibilities

• Meet and exceed ongoing retail store sales targets.
• Ensure that all visual merchandising standards are attractive and in line with weekly changes in accordance with celebratory and promotional events.
• Recruitment and development of all staff, volunteers, and social activation scheme employees to enhance a positive collegial atmosphere with particular attention to customer service.
• Ensure adequate staffing cover at all times to meet the needs of the business and daily / weekly trading periods.
• Ensure that all goods offered for sale are of excellent quality and that the store is kept clean and professional in appearance at all times.
• Undertake responsibility for all donated goods and ensure proper presentation when displayed on the shop floor, to include pricing, ticketing, cleaning, ironing, and stock rotation.
• Manage the shop accounting procedures including banking, till receipts, transactions and cash handling procedures are adhered to at all times.
• Full responsibility for inventory and security of all equipment and fittings on the shop floor and extended premises.
• Take an active lead and support for all on-going store and community-based fundraising events.
• Promotion of the Vision Ireland brand through a variety of local channels in a cost-effective manner whilst ensuring communications are in keeping with brand standards.
• Responsibility for all health and safety in accordance with statutory obligations to include training, adherence to fire procedures and maintenance of all safety and first aid equipment.

Skills

Retail supervision

Sales targets

Customer service

Team leadership

Communication

Time management

Tools

EPOS system

Job description

Job Summary

Would you like to work with one of Ireland's leading Charity Retailers that makes a real difference in your local community? Our extensive Retail Operation of 130 nationwide Stores provide support and critical funds to meet the essential services of the 55,000 sight loss client users across the island of Ireland.

Job Title

Retail Store Manager

Location

Main street, Donegal Town

Contract Type

Full Time, Permanent.

Work schedule

37.5 hours per week

Reporting to

Retail Area Manager

Closing date

28th September 2026

Principal Duties

• Meet and exceed ongoing retail store sales targets.
• Ensure that all visual merchandising standards are attractive and in line with weekly changes in accordance with celebratory and promotional events.
• Recruitment and development of all staff, volunteers, and social activation scheme employees to enhance a positive collegial atmosphere with particular attention to customer service.
• Ensure adequate staffing cover at all times to meet the needs of the business and daily / weekly trading periods.
• Ensure that all goods offered for sale are of excellent quality and that the store is kept clean and professional in appearance at all times.
• Undertake responsibility for all donated goods and ensure proper presentation when displayed on the shop floor, to include pricing, ticketing, cleaning, ironing, and stock rotation.
• Manage the shop accounting procedures including banking, till receipts, transactions and cash handling procedures are adhered to at all times.
• Full responsibility for inventory and security of all equipment and fittings on the shop floor and extended premises.
• Take an active lead and support for all on-going store and community-based fundraising events.
• Promotion of the Vision Ireland brand through a variety of local channels in a cost-effective manner whilst ensuring communications are in keeping with brand standards.
• Responsibility for all health and safety in accordance with statutory obligations to include training, adherence to fire procedures and maintenance of all safety and first aid equipment.

Benefits of working with Vision Ireland

• permanent contracts with ample opportunities for career progression across a large nationwide network of retail stores.
• Competitive salary and annual leave.
• Store management performance bonus.
• Educational sponsorship assistance and support.
• Employee Assistant Programme
• Companywide learning and development opportunities.

This job description is not exhaustive and may be reviewed in line with the business needs and any other reasonable requests at the discretion of Vision Ireland management.

Selection Criteria

Selection criteria outline the qualifications, skills, knowledge and/or experience that the successful candidate would need to demonstrate to be successful in the role. Applications will be assessed on the basis of how well candidates satisfy these criteria.

Mandatory

• Retail supervisory experience.
• Customer focused with a drive for meeting sales targets.
• Team building and motivational skills.
• Creativity and innovation.
• Integrity and trust.
• Time management and organisational skills.
• Flexible approach to working hours to meet the needs of the business.

Desirable

• Prior fashion-based retail experience.
• EPOS experience
• Charity retail experience is an advantage but not essential

Equality, Diversity, and Inclusion

Vision Ireland is committed to creating an inclusive environment where diversity is celebrated, and everyone is afforded equality of opportunity. It is our policy to recognise people as a key resource required for successful attainment of the organisation's mission. In support of this, it is important to remember that differences between people, whether devised from their different backgrounds and personalities, cultures and/or their different abilities, can be a source of strength to the organisation.

Vision Ireland is also committed to providing reasonable accommodation for a person with a disability, whether they are an applicant for employment or an employee requiring special facilities.

Additional information

Our website: https://www.vi.ie

Retail Services: https://www.vi.ie/shop-with-us/retail-stores/

Vision Ireland Services: https://www.vi.ie/supporting-you/adults/services-available/

NCBI Strategy 2021-23: https://www.vi.ie/wp-content/uploads/2021/12/NCBI-Strategy-2021-2023-Accessible.pdf

Garda Vetting required

NO

YES - Garda Vetting will be conducted for the recommended candidate(s) as part of the selection process for the post in accordance with the Vision Ireland Garda Vetting policy

Candidates must be eligible to work in the EEA.

Vision Ireland is an equal opportunities & inclusive employer.

We welcome and encourage job applications from people of all backgrounds.