Retail Shopper & Sample Logistics Coordinator

Eurofins Sverige AB; Dublin; Hybrid; EUR 29,000 - 42,000; Full time

Benefits offered by this job

Healthcare after probation

Pension contribution 2%

Discretionary annual bonus

22 days annual leave

Service days accrued

Life Assurance

Educational assistance policy

Income Protection

Job summary

Eurofins Scientific is seeking a diligent Service Centre Assistant to deliver reliable customer service through planning and executing shopping programmes, collecting products and samples, and providing administrative support within the centre. The role is a full-time, Monday–Friday position with set hours and responsibilities that ensure sample integrity and timely lab processing.

You will handle order coordination, data entry into the LIMS, and maintain strong communication with customers

Qualifications

• Clean driving licence with no endorsements
• Proficient in Microsoft Office programmes
• Excellent verbal and written communication skills
• Pleasant and friendly disposition
• Self-motivated and professional team player
• Excellent attention to detail
• Ability to multi-task, prioritise and co-ordinate workload

Responsibilities

• Collect products/samples from customers and supermarkets in a timely, friendly manner
• Ensure correct identification, handling, storage and transport under suitable conditions
• Plan daily activities to complete shopping programmes and maximise productivity
• Identify unavailable or substituted products impacting programmes
• Record information onto LIMS for samples to be analysed within Eurofins network
• Maintain customer satisfaction with fast reporting and follow-up of inquiries
• Assist with sample disposal and general cleaning and maintenance
• Cross-train in sample receipt, registration and accessioning
• Export shopping lists to Excel and maintain up-to-date schedules
• Maintain sample/product segregation for traceability
• Handle customer inquiries via phone and email
• Participate in training and ongoing competence schemes
• Perform additional duties as required by Service Centre
• Maintain company vehicle to a good standard and report issues promptly
• Drive legally and safely adhering to endorsements and requirements

Skills

Driving

Communication

Team player

Detail oriented

Multi-tasking

Tools

Microsoft Office

Job description

Eurofins Scientific is seeking a diligent Service Centre Assistant to deliver reliable customer service through planning and executing shopping programmes, collecting products and samples, and providing administrative support within the centre. The role is a full-time, Monday–Friday position with set hours and responsibilities that ensure sample integrity and timely lab processing.

You will handle order coordination, data entry into the LIMS, and maintain strong communication with customers