Operations Coordinator

Eurofins; Kildare; On-site; EUR 15,000 - 25,000; Part time

Benefits offered by this job

Additional Annual Leave at Employees set service dates

Company Pension Plan

Life Assurance Scheme

Healthcare Cash Plan

Enhanced Maternity, Adoption and Paternity Schemes

Employee Assistance Programme – 24/7 confidential

Health and Wellbeing Programmes

Free parking

Worldwide career opportunities

Rewards recognising the great work employees deliver

Job summary

Eurofins is seeking a key position to act as a technical interface and customer champion in a busy food and dairy chemistry environment. This part-time role offers 25 hours per week on a one-year fixed-term contract, focusing on ensuring effective communication and coordination with internal teams.

The ideal candidate will have experience in a laboratory environment, strong organizational skills, and the ability to manage multiple tasks under pressure. Eurofins offers various benefits, including additional annual leave and a company pension plan.

Qualifications

• Experience in an administrative or support role within a laboratory or regulated environment is beneficial.
• Strong attention to detail is essential.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Track incoming shipments and monitor sample deliveries.
• Liaise with other Eurofins sites to resolve sample routing issues.
• Maintain accurate records and document all actions for compliance.

Skills

Attention to detail

Proficiency in MS Office and Excel

Excellent communication skills

Problem-solving mindset

Organisational skills

Tools

Laboratory information management systems (LIMS)

Job description

Job Description

Role: This is a key position acting as both a technical interface and customer champion within a busy food and dairy chemistry environment. The role ensures customer requirements are clearly understood and delivered through effective coordination with internal teams and partner laboratories.

This is a one‑year fixed‑term contract, working part‑time 25 hours per week, 10:00 – 15:00 Monday to Friday.

Responsibilities

• Tracking incoming shipments by monitoring sample deliveries, logging receipt status, and following up on delayed or missing consignments.
• Monitoring shared mailboxes, reviewing and actioning incoming queries, requests, and notifications to maintain prompt communication.
• Liaising and coordinating with other Eurofins sites to resolve sample routing issues, clarify testing requirements, and support inter‑lab workflows.
• Managing additional sample requests, processing client or internal requests for extra testing, ensuring correct documentation and timely handover to the prep team.
• Updating and adjusting test codes as required, ensuring accuracy before samples progress to the next stage.
• Maintaining accurate records, documenting all actions, updates, and communications to support traceability and compliance.
• Escalating issues by raising discrepancies, missing information, or operational concerns to the appropriate supervisor or manager.
• Supporting continuous improvement, contributing to the refinement of sample registration, preparation, and communication processes.
• Ensuring confidentiality, accuracy, and compliance with SOPs and quality standards.
• Carrying out other tasks as required to support the smooth running of the Sample Reg & Prep function.
• Adhering to all Quality, Health & Safety, and Environmental policies and procedures, and supporting compliance with ISO 17025 standards through adherence to internal quality processes.
• Complying with Eurofins Health & Safety policies at all times.

Qualifications

• Experience in an administrative or support role within a laboratory or regulated environment is beneficial.
• Familiarity with laboratory information management systems (LIMS) is an advantage but not required.
• Strong attention to detail.
• Proficiency in MS Office and Excel.
• Excellent communication skills.
• Ability to manage multiple tasks and prioritise effectively.
• Strong organisational skills.
• Ability to work under pressure and meet deadlines.
• Problem‑solving mindset and ability to work independently and in a team.

Benefits

• Additional Annual Leave at Employees set service dates
• Company Pension Plan
• Life Assurance Scheme (four times annual salary)
• Healthcare Cash Plan (six or more months service)
• Enhanced Maternity, Adoption and Paternity Schemes
• Employee Assistance Programme – 24/7 confidential
• Health and Wellbeing Programmes
• Free parking
• Worldwide career opportunities
• Rewards recognising the great work employees deliver, dedicated service and celebration of special life events.

Equal Opportunity Employer

We embrace diversity! The Eurofins network of companies is an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.