Retail Product Team Lead: Elevate the Customer Journey

River Island; Athlone; Sur place; EUR 29 000 - 35 000; Plein temps

Avantages offerts par ce poste

Staff discount

Uniform allowance

Wellbeing solutions

Holiday entitlement

Résumé du poste

River Island in Athlone is seeking a Product Team Leader to lead and inspire the store team, delivering exceptional customer journey and visual standards. You will support the Product and Commercial Manager to develop the team, drive sales and operational excellence in a fast-paced retail environment.

The role emphasizes hands-on product movement, floor resets, and maintaining high standards of customer service, with weekend work and a focus on delivering outstanding KPI performance.

Qualifications

• Experience in retail, preferably in a supervisory role.
• Passion for fashion and staying updated on trends.
• Strong communication and interpersonal skills.
• Ability to motivate and inspire a team to achieve their best.

Responsabilités

• Deliver great product placement and ‘wow’ wearable outfits.
• Consistently deliver strong visual standards with the customer journey at the forefront.
• Duty manage in all areas of store operation including service, people, and operations.
• Support the Commercial / Product Manager in empowering the team to deliver for the customer.
• Have a good understanding of commercial tools and how to use them to drive actions.
• Drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID.
• Support store operations, including compliance with health & safety standards.
• Develop the store team to deliver a high performing, motivated and engaged team.

Description du poste

River Island in Athlone is seeking a Product Team Leader to lead and inspire the store team, delivering exceptional customer journey and visual standards. You will support the Product and Commercial Manager to develop the team, drive sales and operational excellence in a fast-paced retail environment.

The role emphasizes hands-on product movement, floor resets, and maintaining high standards of customer service, with weekend work and a focus on delivering outstanding KPI performance.