Retail Manager, Galway

Roadstone; Galway; On-site; EUR 52,000 - 76,000; Full time

Benefits offered by this job

Vacation

Paid time off

Paid sick days

Retirement plan and/or pension

Employee development programs

Employee discounts

Free parking

Open office

Competitive salary

Employee Recognition Scheme

Job summary

Roadstone in Galway, part of CRH, is seeking an experienced Retail Operations Manager to lead our Galway Retail team, ensure Health & Safety compliance, and drive continuous improvements in customer service and operational performance.

The role requires five years in a similar management position within building materials, strong sales discipline, and proficient knowledge of Microsoft Office; Command Alkon and Cognos are advantageous.

Qualifications

• 5+ years experience in a similar or management role in the building materials industry.
• Strong sales process discipline.
• Excellent communication and interpersonal skills.
• Team player with ability to work on own initiative.
• Detail oriented with ability to follow precise procedures.

Responsibilities

• Dealing with customers and members of the public in a professional and helpful manner.
• Drive a customer service model for Roadstone that ensures the highest standards of customer service and anticipates and provides solutions to customer needs.
• Listen to market needs and share learning internally with operational and technical teams.
• Conduct thorough cost/benefit analyses before pursuing potential business.
• Communicate clear performance targets to the team.
• Effectively manage and develop the Galway Retail team to be a high performing unit.
• Deliver Operational Excellence against agreed KPIs.
• Monitor and manage stock levels and track sales performance to anticipate market trends.
• Scheduling of deliveries and optimization of transport and processing of dockets.
• Manage daily cash reconciliations.
• Reporting of complaints and safety issues to the Retail Manager.
• Management of retail sales/cost reports for audit compliance.
• Issuing Purchase Orders and liaising with suppliers and contractors.
• Filing delivery dockets and timesheets relevant to issued purchase orders.
• Manage and operate the office in accordance with policies and procedures.
• Process all orders efficiently and in a timely manner.
• Other duties as requested by the National Retail Manager.

Tools

Command Alkon

Cognos

Microsoft Office Suite

Job description

• Dealing with customers and members of the public in a professional and helpful manner.
• Ensure Health & Safety policies/procedures are implemented in compliance with legal and statutory requirements and with relevant company policies, while driving continuous improvements in the Health & Safety culture.

• Drive a customer service model for the Company that ensures the highest standards of customer service are achieved, anticipate and provide solutions to customer needs.
• Listen to the needs of the market and share the learning internally with operational and technical teams.
• Conduct thorough cost/benefit analysis before pursuing potential business.
• Communicate clear performance targets to team.
• Effectively manage and develop the Galway Retail team to be a high performing business unit.
• Deliver Operational Excellence against agreed Key Performance Indicators.

• Monitor and manage stock levels and track sales performance of products in order to anticipate market trends.
• Scheduling of deliveries, optimising of transport and processing of dockets.
• Manage Daily Cash reconciliations.
• Reporting of Complaints and Safety issues to the Retail Manager.
• Management of the Retail sales/cost reports for audit compliance.
• Issuing Purchase Orders and liaising with suppliers and Contractors.
• Filing of delivery dockets and timesheets relevant to purchase order’s issued.
• Manage and operate the office in accordance with policies and procedures.
• Process all orders in an efficient and a timely manner.
• Other duties as requested by the National Retail Manager.

About The Role

• A minimum of 5 years experience in a similar role or a management role in the building materials industry.
• A practical understanding of building materials such as paving, concrete, concrete products, stone and sand.
• Team player with an ability to work on own initiative.
• Strong sales process discipline.
• Excellent communication and interpersonal skills.
• Detail orientated with a proven ability to follow precise procedures.
• Strong organisational and administrative skills.
• Functional knowledge of Command Alkon and Cognos would be an advantage.
• Knowledge of Microsoft Office Suite.

The successful candidate must be a highly motivated, self-directed individual with a desire for personal and Company achievement.

About The Company

Roadstone’s nationwide business includes the manufacture and distribution of a wide range of construction products including ready-mix concrete, aggregates, asphalt and macadam, mortar and plaster, concrete blocks and masonry, paving products, roof tiles and agricultural lime. We also provide an asphalt contracting service for commercial, domestic and local authority road projects.

Our business leaders include internally developed operational managers, highly qualified professionals and owner-entrepreneurs who join the organisation as a result of acquisitions.

The sustained expansion of CRH as a group, since its foundation in 1970, has created a wide range of career opportunities for ambitious and talented people throughout the world. Our decentralised structure and entrepreneurial environment is particularly suited to attracting, motivating and retaining talented, committed, enthusiastic and well-qualified people.

Company Culture

Our company is committed to leadership and skills development at all levels of the organisation, encouraging and supporting the continuous professional development of its employees to achieve their potential. Our development philosophy involves leveraging challenging work assignments with targeted coaching and mentoring, augmented by formal training and education.

Our Success is built on your Success

Roadstone offers exciting and rewarding opportunities for talented, dedicated people. There’s no single type of person who succeeds in Roadstone. We are looking for people who have a passion for excellence and achieving results.

You’ll need the ability to challenge and influence others, along with the capacity to adapt to new and different situations. The ability to build strong and effective relationships and to inspire and motivate others.

Company Benefits

• Vacation
• Paid time off
• Paid sick days
• Retirement plan and/or pension
• Employee development programs
• Employee discounts
• Free parking
• Open office
• Competitive salary
• Employee Recognition Scheme

Salary

Not disclosed