Construction Retail Manager - Lead High-Performance Team

Roadstone; Galway; On-site; EUR 52,000 - 76,000; Full time

Benefits offered by this job

Vacation

Paid time off

Paid sick days

Retirement plan and/or pension

Employee development programs

Employee discounts

Free parking

Open office

Competitive salary

Employee Recognition Scheme

Job summary

Roadstone in Galway, part of CRH, is seeking an experienced Retail Operations Manager to lead our Galway Retail team, ensure Health & Safety compliance, and drive continuous improvements in customer service and operational performance.

The role requires five years in a similar management position within building materials, strong sales discipline, and proficient knowledge of Microsoft Office; Command Alkon and Cognos are advantageous.

Qualifications

• 5+ years experience in a similar or management role in the building materials industry.
• Strong sales process discipline.
• Excellent communication and interpersonal skills.
• Team player with ability to work on own initiative.
• Detail oriented with ability to follow precise procedures.

Responsibilities

• Dealing with customers and members of the public in a professional and helpful manner.
• Drive a customer service model for Roadstone that ensures the highest standards of customer service and anticipates and provides solutions to customer needs.
• Listen to market needs and share learning internally with operational and technical teams.
• Conduct thorough cost/benefit analyses before pursuing potential business.
• Communicate clear performance targets to the team.
• Effectively manage and develop the Galway Retail team to be a high performing unit.
• Deliver Operational Excellence against agreed KPIs.
• Monitor and manage stock levels and track sales performance to anticipate market trends.
• Scheduling of deliveries and optimization of transport and processing of dockets.
• Manage daily cash reconciliations.
• Reporting of complaints and safety issues to the Retail Manager.
• Management of retail sales/cost reports for audit compliance.
• Issuing Purchase Orders and liaising with suppliers and contractors.
• Filing delivery dockets and timesheets relevant to issued purchase orders.
• Manage and operate the office in accordance with policies and procedures.
• Process all orders efficiently and in a timely manner.
• Other duties as requested by the National Retail Manager.

Tools

Command Alkon

Cognos

Microsoft Office Suite

Job description

Roadstone in Galway, part of CRH, is seeking an experienced Retail Operations Manager to lead our Galway Retail team, ensure Health & Safety compliance, and drive continuous improvements in customer service and operational performance.

The role requires five years in a similar management position within building materials, strong sales discipline, and proficient knowledge of Microsoft Office; Command Alkon and Cognos are advantageous.