Retail Manager

Avoca; Wicklow; On-site; EUR 42,000 - 62,000; Full time

Job summary

Avoca in Kilmacanogue is seeking a passionate Retail Manager to lead the store team with a strong commercial focus, ensuring exceptional guest experiences and daily operational excellence. You will drive sales, manage inventory, uphold visual merchandising standards, and coach staff to deliver outstanding service across Avoca's premium brand offering.

This role offers an exciting opportunity to influence performance in a fast-paced boutique environment, work closely with head office, and

Qualifications

• Strong commercial awareness with ability to drive sales and profitability.
• Proven leadership skills with experience managing and developing teams.
• Commitment to delivering exceptional customer service.
• Excellent organisational and communication abilities.
• Proactive, solution-oriented mindset with attention to detail.

Responsibilities

• Lead the store team to achieve sales targets and margin goals.
• Maintain high standards of customer service and resolve escalated issues.
• Oversee visual merchandising and brand presentation across departments.
• Recruit, train, and develop staff to foster a motivated team.
• Oversee cash handling, stock accuracy, and compliance.
• Collaborate with senior leadership on strategic commercial initiatives.

Skills

commercial awareness

leadership

customer service

organisational abilities

solution-oriented mindset

Job description

Retail Manager - Kilmacanogue Store

Location: Kilmacanogue, Co. Wicklow

Company: Avoca

Job Type: Full-time, Permanent

Avoca operates in 13 locations across the country. After all this time, the ethos of Avoca remains the same. We cherish our time-honoured traditions, which have been lovingly passed down through several generations. Our skills might be steeped in a long and rich tradition, but our attitude is to look to the future. We are now heralded as one of Ireland's most exciting retail stores, with a host of award-winning cafes, restaurants and food markets crammed with artisanal ingredients from near and far.

Avoca is seeking a passionate and commercially driven Retail Manager to lead our Kilmacanogue store. This is a fantastic opportunity for a retail professional who thrives in a fast-paced, customer-focused environment and is eager to make a meaningful impact in a premium lifestyle brand.

What You'll Bring

• A strong sense of commercial awareness and ability to drive sales and profitability
• Proven leadership skills with experience managing and developing teams
• A commitment to delivering exceptional customer service
• Excellent organisational and communication abilities
• A proactive, solution-oriented mindset with attention to detail

Key Responsibilities

• Lead the store team to achieve sales targets and margin goals
• Ensure high standards of customer service and resolve escalated issues professionally
• Maintain visual merchandising and brand presentation across all departments
• Recruit, train, and develop staff to foster a motivated and high-performing team
• Oversee operational duties including cash handling, stock accuracy, and compliance
• Manage relationships with suppliers and concession partners
• Collaborate with senior leadership to implement strategic commercial initiatives

Why Join Avoca?

At Avoca, we celebrate creativity, quality, and community. You'll be part of a team that values innovation and excellence, with opportunities to grow your career in a supportive and inspiring environment.

Ready to lead with purpose and passion?

bring your retail expertise to one of Ireland's most beloved brands.