Retail Assistant Manager (Cruise Line)

bē; Ireland; On-site; EUR 32,000 - 52,000; Full time

Benefits offered by this job

Travel to incredible destinations worldwide

Opportunity for personal growth in a global company

Join a passionate, diverse team

Job summary

A leading cruise retail company is seeking an Assistant Manager to join its team aboard a luxury cruise ship. In this role, you will lead a diverse retail team, drive sales strategies, and ensure operational excellence. The ideal candidate has 1-2 years of management experience in retail or hospitality and is a natural leader passionate about guest experiences. Join a multicultural team and travel to incredible destinations worldwide while working for a global leader in cruise retail.

Qualifications

• 1-2 years’ management experience in retail or hospitality required.
• Ability to travel/live aboard a cruise ship for 6-month contracts.

Responsibilities

• Lead and develop a diverse retail team to achieve sales targets.
• Oversee store operations and ensure compliance with policies.
• Set the tone for a welcoming atmosphere that delights guests.
• Oversee store operations, ensure compliance with policies, and maintain inventory, safety, and presentation standards.
• Collaborate with onboard management to foster transparency, teamwork, and continuous improvement.

Skills

Natural leader with a proven record of developing talent

Strong communicator with multicultural awareness

Confident decision-maker and problem-solver

Adaptable and resilient

Proficient in MS Excel

Education

High school diploma

Further studies in retail/hospitality

Tools

MS Word

MS PowerPoint

PowerPoint

Job description

Globally, Ireland | Posted on 09/04/2025

Ready to lead a world-class retail team while traveling the globe?

Starboard Group is seeking a dynamic, people-focused Assistant Manager to join our retail leadership team aboard a premier luxury cruise ship. If you’re passionate about creating memorable guest experiences, inspiring teams, and thriving in a fast-paced, multicultural environment, this is your opportunity to set sail on a rewarding adventure!

What You’ll Do:

• Lead & Develop Talent: Coach, motivate, and inspire a diverse retail team to deliver exceptional guest service and achieve sales targets.
  
• Drive Results: Partner with the Retail Manager to develop sales strategies, analyze performance, and implement actions to maximize revenue and guest satisfaction.
  
• Champion Guest Experience: Set the tone for an upbeat, welcoming atmosphere that delights guests and embodies the Starboard Way.
  
• Operational Excellence: Oversee store operations, ensure compliance with company and cruise line policies, and maintain high standards for inventory, safety, and presentation.
  
• Build Relationships: Collaborate with onboard management and foster a culture of transparency, teamwork, and continuous improvement.
  

Requirements

• Experience:1-2 years’ management experience in retail or hospitality (luxury experience a plus).
• Education: High school diploma required; further studies in retail/hospitality are a bonus.
• Skills:
  • Natural leader with a proven record of developing talent
  • Strong communicator with multicultural awareness
  • Confident decision-maker and problem-solver
  • Adaptable, resilient, and thrives in a dynamic, high-energy environment
  • Proficient in MS Excel, Word, and PowerPoint
• Physical Requirements:
  • Able to travel/live aboard a cruise ship for 6-month contracts
    
  • Willing to work up to 77 hours/week, 7 days a week
    
  • Able to stand for long periods and lift up to 55 lbs
    
  • Must have a valid passport (seaman book a plus)
    
  • Able to participate in safety drills
    
• Adventure:Work while traveling to incredible destinations worldwide
• Growth: Develop your skills with a global leader in cruise retail
• Community: Join a diverse, passionate team that values integrity, excellence, and guest delight
• Impact:Play a ke y role in delivering unforgettable cruise experiences