Restaurant Operations & Service Leader

ADITHYA PTE. LTD.; Dublin; On-site; EUR 42,000 - 60,000; Full time

Job summary

ADITHYA PTE. LTD. is seeking an experienced Restaurant Manager to coordinate daily Front of the House and Back of the House operations, delivering superior service and ensuring guest satisfaction.

You will lead shifts, supervise staff, monitor product quality, manage costs, and report revenues and expenses while promoting the brand in the local community. A proven track record in restaurant management, strong leadership and F&B knowledge, and familiarity with management software are essential.

Qualifications

• Proven work experience as a Restaurant Manager or General Manager.
• Proven customer service experience in a managerial role.
• Extensive food and beverage (F&B) knowledge to inform guests and staff.
• Familiarity with restaurant management software such as OpenTable and PeachWorks.
• Strong leadership, motivational, and people skills.
• Acute financial management skills.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality and research new vendors.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Ensure compliance with sanitation and safety regulations.
• Manage restaurant’s good image and suggest ways to improve it.
• Control operational costs and identify measures to cut waste.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads).
• Train new and current employees on proper customer service practices.
• Implement policies and protocols that will maintain future restaurant operations.

Skills

Restaurant management

Customer service management

F&B knowledge

OpenTable

PeachWorks

Leadership

Financial management

Tools

OpenTable

PeachWorks

Job description

ADITHYA PTE. LTD. is seeking an experienced Restaurant Manager to coordinate daily Front of the House and Back of the House operations, delivering superior service and ensuring guest satisfaction.

You will lead shifts, supervise staff, monitor product quality, manage costs, and report revenues and expenses while promoting the brand in the local community. A proven track record in restaurant management, strong leadership and F&B knowledge, and familiarity with management software are essential.