Renewals Growth Specialist

WatchGuard Technologies, Inc.; Cork; On-site; EUR 55,000 - 85,000; Full time

Job summary

WatchGuard Technologies, Inc. is seeking a Renewals Account Manager to drive retention and ARR growth for its cybersecurity license portfolio.

You will manage ATR renewals, coordinate with channel partners and internal teams, and seek opportunities to upgrade or extend licenses while reducing churn. The role requires German and English fluency, a sales background, and experience with two-tier channel sales.

Qualifications

• Bachelor’s degree or an equivalent combination of education and experience.
• Native/fluent German and fluent English are required.
• Experience in sales, account management, or customer retention/renewals required.
• Proven track record in two-tier channel sales preferred.

Responsibilities

• Meet or exceed quarterly and annual retention and ARR growth targets.
• Own each license on the ATR report through to renewal or replacement with zero churn.
• Identify and execute sales activities that increase renewal value (adding users, extending terms, upgrading SKUs).
• Coordinate renewal outreach with channel partners, distributors, and internal sales teams.
• Support incumbent channel partners and lead renewal efforts to secure commitments.
• Maintain an accurate Salesforce pipeline aligned with ATR, including forecast and close dates.
• Use provided outreach platforms to call, email, and host meetings with partners and customers.
• Deliver a quarterly renewal forecast updated weekly to management.
• Identify and qualify upsell opportunities during renewal conversations and hand off to CAMs.
• Maintain separation from CAMs by focusing on renewal and expansion-at-renewal.

Skills

German fluency

English fluency

Sales experience

Channel sales

Negotiation

Education

Bachelor degree

Tools

Salesforce

Power BI

Outreach.io

SalesLoft

Gainsight

Job description

WatchGuard Technologies, Inc. is seeking a Renewals Account Manager to drive retention and ARR growth for its cybersecurity license portfolio.

You will manage ATR renewals, coordinate with channel partners and internal teams, and seek opportunities to upgrade or extend licenses while reducing churn. The role requires German and English fluency, a sales background, and experience with two-tier channel sales.