Remote Revenue & CS Ops Pro — CRM Expert

YO AI Labs; Galway; Remote; EUR 55,000 - 124,000; Full time

Job summary

YO AI Labs is seeking an experienced Sales, Revenue, or Customer Success Operations expert to optimize CRM-driven workflows and reporting. Remote role focusing on data accuracy, process improvement, and revenue operations across SaaS environments.

The role requires hands-on CRM configuration, experience with multiple revenue tools beyond the CRM, and strong communication to document guidelines and support system adoption. 4+ years in relevant ops roles are expected.

Qualifications

• 4+ years of experience in Sales, Revenue, or Customer Success Operations.
• Hands-on CRM configuration and management experience.
• Experience with at least two revenue-related tools outside the CRM.
• Strong data accuracy, reporting, and workflow management.

Responsibilities

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Skills

CRM configuration

Sales operations

Data reporting

Operational judgment

Tools

Salesforce

HubSpot

Billing systems

Ticketing tools

Job description

YO AI Labs is seeking an experienced Sales, Revenue, or Customer Success Operations expert to optimize CRM-driven workflows and reporting. Remote role focusing on data accuracy, process improvement, and revenue operations across SaaS environments.

The role requires hands-on CRM configuration, experience with multiple revenue tools beyond the CRM, and strong communication to document guidelines and support system adoption. 4+ years in relevant ops roles are expected.