Remote Luxury Travel Experience Specialist

Manatal; Waterford; Remote; EUR 28,000 - 42,000; Full time

Benefits offered by this job

Fully remote

Career development

Travel industry discounts

Training provided

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to help clients plan and manage exceptional travel experiences from home. You will deliver high-quality service, coordinate bookings, and provide personalized support before, during, and after trips.

You will work closely with clients to understand preferences, adapt itineraries, and ensure smooth communications while using booking platforms and digital tools.

Qualifications

• Customer service experience in travel or hospitality preferred.
• Ability to work independently in a remote environment.
• Excellent communication and interpersonal skills.
• Well organized with attention to detail.

Responsibilities

• Provide responsive customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itineraries, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and confirm client satisfaction.
• Resolve client questions or concerns with a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Skills

Communication

Customer Service

Remote Work

Attention to detail

Tech-savvy

Tools

Booking platforms

Communication software

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to help clients plan and manage exceptional travel experiences from home. You will deliver high-quality service, coordinate bookings, and provide personalized support before, during, and after trips.

You will work closely with clients to understand preferences, adapt itineraries, and ensure smooth communications while using booking platforms and digital tools.