Remote Luxury Travel Concierge | Itinerary Architect

Manatal; Leinster; Remote; EUR 35,000 - 55,000; Full time

Benefits offered by this job

Travel-related perks

Industry discounts

Job summary

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience (Remote) to assist clients in planning and managing exceptional travel experiences. This fully remote role emphasizes high-quality service, personalized support, and smooth coordination before, during, and after trips, all from home.

You will collaborate with clients to understand their needs with professionalism, attention to detail, and a commitment to excellence, ensuring seamless travel planning and

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience in travel, hospitality, or related field preferred.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using digital tools, booking platforms, and communication software.
• Passion for travel and creating positive client experiences.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Skills

Strong communication

Customer service experience

Remote work

Attention to detail

Job description

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience (Remote) to assist clients in planning and managing exceptional travel experiences. This fully remote role emphasizes high-quality service, personalized support, and smooth coordination before, during, and after trips, all from home.

You will collaborate with clients to understand their needs with professionalism, attention to detail, and a commitment to excellence, ensuring seamless travel planning and