Remote Luxury Travel Experience Advisor

Manatal; Dublin; Remote; EUR 28,000 - 42,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Travel perks and discounts

Supportive team culture and training

Job summary

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience to support clients through every stage of their travel journey. In this client-facing role, you are the trusted contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.

This remote position is ideal for detail-oriented, service-driven professionals who are passionate about travel, hospitality, and creating exceptional client experiences.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service background in travel or hospitality.
• Highly organized with keen attention to detail.
• Comfortable using booking platforms and new technologies.
• Reliable, proactive and able to manage multiple client requests.
• Genuine interest in creating memorable travel experiences.

Responsibilities

• Respond promptly to client inquiries via phone, email, and messaging.
• Assist with luxury and leisure travel bookings, changes, cancellations, and special requests.
• Provide accurate information on destinations, requirements, and agency policies.
• Coordinate booking details and confirm itineraries for accuracy.
• Follow up with clients before and after travel to ensure satisfaction.
• Address client concerns with empathy and problem-solving.

Skills

Excellent verbal and written comms

Strong customer service

Attention to detail

Tech-savvy

Multi-client management

Travel passion

Job description

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience to support clients through every stage of their travel journey. In this client-facing role, you are the trusted contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.

This remote position is ideal for detail-oriented, service-driven professionals who are passionate about travel, hospitality, and creating exceptional client experiences.