Luxury Travel Experience Architect – Remote

Manatal; Galway; Remote; EUR 42,000 - 68,000; Full time

Benefits offered by this job

Fully remote work

Flexible schedule

Travel-related perks

Job summary

Prestige Travel Agency by Mich seeks a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.

You will work from home, communicating travel details, documenting requirements, and ensuring client satisfaction with careful attention to detail, using digital tools and

Qualifications

• Customer service experience in travel, hospitality, or related field preferred.
• Ability to work independently in a remote environment.
• Strong communication and interpersonal skills.
• High level of organization and attention to detail.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations
• Communicate essential travel details, documentation requirements, and agency guidelines
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction
• Resolve client questions or concerns with care and a solutions-focused mindset
• Maintain organized records and update internal systems as needed

Skills

Communication skills

Interpersonal skills

Independent work

Organizational skills

Attention to detail

Job description

Prestige Travel Agency by Mich seeks a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.

You will work from home, communicating travel details, documenting requirements, and ensuring client satisfaction with careful attention to detail, using digital tools and