Refuge Coordinator

Aoibhneas-Domestic-Abuse-Support-For-Women-and-Childre; Dublin; On-site; EUR 59,000 - 75,000; Full time

Benefits offered by this job

5% Pension

Digital GP Care

Employee Assistance Programme

Annual leave 22 days

Job summary

Aoibhneas Domestic Abuse Support Service for Women and Children seeks a Coordinator to oversee daily operations across the Refuge Centre, ensuring high-quality, safe, and compassionate services. Reporting directly to the Head of Services, the Coordinator will lead staff, maintain standards, and ensure efficient service delivery.

The role requires flexibility to locations due to the nature of the service and works five days per week, Monday to Friday, 9:00 to 18:00. Garda Vetting is required.

Qualifications

• Degree-level qualification in social science, social care or related field.
• Minimum five years' experience in social care, including three years in a supervisory role.
• Strong case management, risk assessment and inter-agency collaboration.
• Excellent knowledge of domestic abuse issues affecting women and children.
• Access to own transport.
• Garda Vetting and satisfactory reference checks.
• Excellent verbal and written communication with data recording and reporting.

Responsibilities

• Leadership and staffing oversight.
• Stakeholder engagement and community partnerships.
• Quality assurance and service standards maintenance.
• Service provision and administration.

Skills

Case management

Risk assessment

Inter-agency working

Communication

Team-building

Report writing

Education

Degree in social science or related field

Job description

FRS Recruitment in Partnership with Aoibhneas

Post: Full-Time (39h pw) & Permanent

Salary: €68,754 per annum

Reports to: Head of Services

The purpose of this role is to oversee the daily operations of Aoibhneas Domestic Abuse Support Service for Women and Children' Refuge Centre, ensuring the consistent delivery of high-quality, safe, and supportive services for women and children. Reporting directly to the Head of Services, the Coordinator will play a central role in maintaining service standards, supporting staff, and ensuring that the refuge operates efficiently, effectively, and with compassion.

Role requires successfulcandidate to be flexible to locations due to nature of service and working hours cover 5 days per week, Monday to Friday, between 9.am and 6pm.

Key Responsibilities:

• Leadership and Staffing
• Stakeholder Engagement and Community Partnerships
• Quality Assurance
• Service Provision
• Administration
• Third Level Qualification at degree level in social science, social care or related field.
• Minimum of five years' relevant experience in a social care setting, including three years' in a supervisory or leadership role.
• Strong skills in case management, risk assessment, decision-making and inter-agency working.
• Excellent knowledge and understanding of domestic abuse and issues affecting women and children experiencing domestic abuse.
• Ability to assess the needs and risks to women and children experiencing domestic abuse in crisis situations and act appropriately and professionally, using problem solving processes.
• Experience in volunteer recruitment and support.
• Strong communication, facilitation and team-building skills.
• Excellent verbal and written communication skills including recording of data and report writing.
• Access to own transport
• Employer Pension Contribution of 5%.
• Annual leave 22 days inclusive of 2 well-beingdays with incremental days in line with service.
• Access to Digital GP Care and other benefits.
• Access to External Supervision and Employee Assistance Programme.

All offers of employment with Aoibhneas are subject to Garda Vetting, satisfactory reference checks and verification of legal eligibility to work in Ireland. Aoibhneas is an equal opportunities employer. A Panel may be formed out of this recruitment process.