Receptionist/Admin Assistant

Grafton Group; South Dublin; On-site; EUR 25,000 - 32,000; Part time

Benefits offered by this job

Competitive basic salary

Private health care

Sick pay scheme

Paid maternity and parental leave

Pension scheme

Colleague saving scheme

Profit share scheme

Colleague discount

Educational assistance

Wellness initiatives

Job summary

Chadwicks Group, part of the Grafton Group Plc, invites applications for a Receptionist/Admin Assistant at the Sandyford Branch. You will manage busy reception duties, greet visitors, answer calls, and provide ad hoc admin support across departments.

The role requires excellent interpersonal skills, strong organisation, and the ability to work on your own initiative with a flexible approach. Permanent, 25-hour contract with benefits offered.

Qualifications

• Excellent telephone manner.
• Previous reception/cashier experience in a busy environment.
• Computer literate with proficiency in Outlook, Word, Excel and PowerPoint.

Responsibilities

• Answer all calls in a professional and efficient manner.
• Deal with queries or transfer to the relevant department.
• Maintain a clean and tidy reception area.
• Greet all customers in a polite and friendly manner and direct them to sales staff or product collection areas as appropriate.
• Sort incoming post and packages when necessary.
• Provide ad hoc administration assistance for various departments.

Skills

Telephone etiquette

Interpersonal skills

Attention to detail

Self-motivated

Flexible

Independent initiative

Tools

Outlook

Word

Excel

PowerPoint

Job description

Receptionist/Admin Assistant – Sandyford Branch

Location: Ravens Rock Road, Sandyford Industrial Estate, Dublin 18, D18 KR25

About Chadwick's Group

Chadwicks Group, part of the Grafton Group Plc, is a leading force in the builder's merchanting industry throughout Ireland. Our foundation is built on trusted brands like Chadwicks, Cork Builders Providers, Davies, and Telfords, delivering quality products and services.Through strategic growth and acquisitions, we have expanded our portfolio to include Heitons Steel, Panelling Centre, Morgans Timber, Proline, and Sitetech, ensuring we remain at the forefront of innovation and customer satisfaction.

Principle Objective

Reporting to the Branch Manager, the Receptionist/Admin Assistant will manage the busy Sandyford branch reception, meet and greet visitors, and answer and redirect calls as needed.

Knowledge & Experience

• Excellent telephone manner
• Previous reception/cashier experience in a busy environment
• Computer literate with proficient knowledge of Outlook, Word, Excel, and PowerPoint
• Excellent interpersonal skills
• Great attention to detail
• Self-motivated and able to work on own initiative
• Flexible approach to work

Key Responsibilities

• Answer all calls in a professional and efficient manner
• Deal with queries or transfer to the relevant department
• Maintain a clean and tidy reception area
• Greet all customers in a polite and friendly manner and direct them to sales staff or product collection areas as appropriate
• Sort incoming post and packages when necessary
• Provide ad hoc administration assistance for various departments

Essential Competencies

• Excellent interpersonal skills, including the ability to develop and maintain open collaborative relationships, generate trust, advocate and negotiate, influence others, and be receptive to the viewpoints and concerns of others
• Ability to establish efficient administration processes
• Exemplary writing and communication skills
• Innovative and forward-thinking
• Positive and enthusiastic approach to the role
• Maintain confidentiality at all times
• Display tact and diplomacy

Contract Type

• Permanent, Part Time Contract
• 25-hour contract

Our Benefits Include

• Competitive basic salary
• Private health care
• Sick pay scheme
• Paid maternity and parental leave
• Pension scheme
• Colleague saving scheme
• Profit share scheme
• Colleague discount
• Educational assistance
• Wellness initiatives

Diversity & Inclusion

Don’t meet every single requirement? Studies show that women and people of colour are less likely to apply unless they meet every qualification. At Chadwicks Group, we are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.