Receptionist

Manchester Arndale; Mullingar; On-site; EUR 28,000 - 34,000; Full time

Job summary

OCS UK & Ireland is seeking a friendly receptionist/administrative assistant for our Mullingar area site. You will operate the switchboard, welcome visitors, manage meeting room bookings, and coordinate couriers.

Mondays to Fridays, mornings only. You will need strong communication, organisational skills, and proficiency in Microsoft Office to maintain a welcoming and efficient front desk.

We value discretion and confidentiality, and encourage applications from a diverse workforce.

Qualifications

• Strong communication and interpersonal skills.
• Proficiency with MS Office applications.
• Organisational and administrative abilities.
• Ability to multitask and manage priorities.
• Discretion and handling confidential information.

Responsibilities

• Operate the switchboard and respond to calls and visitors.
• Welcome and brief visitors, issue security IDs, and announce them.
• Administer booking of meeting rooms and coordinate setup.
• Coordinate couriers and ensure deliveries are received and sent.
• Manage taxi bookings and other internal logistics as needed.
• Maintain a clean, welcoming reception area and replenish materials.
• Provide excellent customer service and professional communication.
• Support general administrative tasks and document handling.

Skills

Communication skills

Visitor management

Administration

Organisational skills

Microsoft Office

Multitasking

Problem solving

Team player

Discretion & confidentiality

Tools

MS Word

Excel

PowerPoint

Outlook

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

Days of working:

Monday, Tuesday, Wednesday, Thursday, Friday

Mornings only

Key Responsibilities:

• Operating the Switchboard, dealing with the public and internal calls as appropriate. Providing information to callers, taking and relaying messages efficiently
• Responsible for all visitors, from initial welcome to ensuring they are issued with correct security identification. All visitors must be announced to their host & ensure visitor is met by their host
• Administration of the booking of meeting rooms. Take reservations, monitor daily meetings & liaise with general operative to ensure rooms are set up properly
• Booking couriers, responsible for ensuring both incoming and outgoing consignments are received and delivered.
• Deal with taxi bookings, booking couriers ensuring both incoming and outgoing courier consignments are received and delivered
• Maintain a safe & clean reception area, ensuring lay out is tidy and welcoming and materials are replenished
• Excellent customer service
• Strong communication (verbal & written) and interpersonal skills experience
• Knowledge of processes around Facilities Management
• Good organisational & administration skills and ability to prioritise workload efficiently
• Microsoft Office products including MS Word, Excel, PowerPoint and Outlook
• Ability to multitask and keep multiple customer issues in progress at once
• Problem solving skills
• Facilities Management experience may be advantageous
• A flexible attitude and a proven record as a strong team player
• Utmost discretion and confidentiality in all matters relating to work is essential

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.