Receptionist

Sodexo Group; Fingal; On-site; EUR 26,000 - 36,000; Full time

Benefits offered by this job

Wellbeing platform access

Employee Assistance Programme

24hr virtual GP service

Discount scheme for staff

Job summary

Sodexo Group at Dublin Airport is seeking a professional, friendly Receptionist to provide efficient front-desk service, greet visitors and support day-to-day administration in a fast-paced environment.

You will manage calls, emails, room bookings, visitor sign‑in, comply with security checks, and liaise with contractors while delivering a warm, professional welcome to all guests. Eligibility to work in Ireland and Garda Vetting compliance required.

Qualifications

• Previous experience in a reception, administration or customer service role.

Responsibilities

• Welcome and register visitors in a professional manner.
• Answer and direct telephone calls and enquiries.
• Respond to emails and provide information as required.
• Manage the reception desk and visitor sign‑in process.
• Issue visitor passes and follow relevant security procedures.
• Maintain accurate visitor records and documentation.
• Assist with general administrative and reception duties.
• Manage meeting room bookings and other reception requests where required.
• Liaise with colleagues, contractors and visitors.
• Ensure the reception area is clean, tidy and professionally presented.
• Report any issues or concerns to the appropriate team.
• Follow all company, airport security, health and safety procedures.

Skills

Reception experience

Customer service

Communication

Organisational skills

Attention to detail

Computer skills

Calm under pressure

Shift flexibility

English proficiency

Job description

The following content displays a map of the jobs location - Dublin

Please note: Due to airport security requirements, applicants must hold a valid passport with at least 6 months' validity remaining, have a minimum B2 level of English, and be able to successfully complete Garda Vetting and Aviation Security Clearance. Employment is conditional upon meeting all of these requirements.

We are seeking for a professional and approachable Receptionist to join our team at Dublin Airport. You will be responsible for providing an efficient reception service, welcoming visitors and colleagues, handling enquiries and supporting the day‑to‑day administration of the reception area.

What you'll do:

Welcome and register visitors in a professional manner.

Answer and direct telephone calls and enquiries.

Respond to emails and provide information as required.

Manage the reception desk and visitor sign‑in process.

Issue visitor passes and follow relevant security procedures.

Maintain accurate visitor records and documentation.

Assist with general administrative and reception duties.

Manage meeting room bookings and other reception requests where required.

Liaise with colleagues, contractors and visitors.

Ensure the reception area is clean, tidy and professionally presented.

Report any issues or concerns to the appropriate team.

Follow all company, airport security, health and safety procedures.

What you'll bring:

• Previous experience in a reception, administration or customer service role.
• Experience within luxury hotels, executive lounges, concierge services, premium retail, airlines or high‑end hospitality is highly desirable.
• Outstanding communication and interpersonal skills.
• A naturally warm, engaging and professional manner.
• Excellent attention to detail and organisational skills.
• Confidence using computer systems and processing guest information accurately.
• The ability to remain calm and composed in a fast‑paced environment.
• A flexible approach to working shifts, including early mornings, evenings, weekends and public holidays.
• Eligibility to work within the security requirements of Dublin Airport.

Why Sodexo?:

Working with Sodexo is more than a job; it’s a chance tobe part of something greater.

Belong in a company and team that values you foryou.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big‑brand retailers
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On‑Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Ready to be part of something greater?

Belong in a team, thrive in service.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications