Receptionist

Sodexo; Dublin; On-site; EUR 32,000 - 39,000; Full time

Benefits offered by this job

Wellbeing support

Employee Assistance Programme

24h virtual GP Service

Sodexo Discounts Scheme

Pension Plan

Learning and development opportunities

Bike to Work Scheme

Enhanced benefits and leave policies

Job summary

Sodexo is seeking a professional Receptionist & Facilities Support Assistant in Dublin. You will be the first point of contact for visitors and employees, combining front-of-house duties with facilities and administrative support to ensure the smooth day-to-day operation of the workplace.

Ideal candidates will bring reception or customer service experience, excellent communication skills, and strong organisational abilities.

Qualifications

• Previous experience in reception, front-of-house, customer service or administration.
• Excellent communication and interpersonal skills.
• A professional, confident and approachable manner.
• Strong organisational and time-management skills.
• Excellent attention to detail and accurate record-keeping skills.
• The ability to prioritise effectively and remain calm in a busy environment.
• Good knowledge of Microsoft Office, email and calendar systems.
• Experience with facilities operations, post management or deliveries would be an advantage.

Responsibilities

• Provide a professional and welcoming reception service.
• Greet and assist visitors, employees, contractors and delivery personnel.
• Manage visitor registration, access passes and security procedures.
• Answer and manage telephone calls, emails and general enquiries.
• Coordinate meeting-room bookings, room preparation and refreshments.
• Maintain a professional and presentable reception area.
• Support the Facilities Management team with daily building operations.
• Log and follow up maintenance and facilities requests.
• Report defects, hazards and health & safety concerns.
• Liaise with cleaning, maintenance, security, catering and other service providers.
• Support access-card administration, key control, lockers and workplace moves.
• Assist with new-starter preparations, workstation requirements and contractors.
• Maintain accurate records, trackers and reports.
• Support emergency, evacuation and business-continuity procedures.
• Receive, sort and distribute incoming post and deliveries.
• Manage registered, tracked and high-value items.
• Arrange outgoing post and courier collections.
• Assist employees with courier bookings and shipping documentation.
• Maintain accurate post-room and delivery records.

Skills

Reception experience

Front-of-house

Customer service

Administration

Microsoft Office

Tools

Microsoft Office

Job description

The following content displays a map of the jobs location - Dublin

Location: Dublin, Republic of Ireland
Salary: €35,000 per annum
Contract: Full-time, Permanent

We are looking for a professional, organised and customer-focused Receptionist & Facilities Support Assistant to join our team in a busy corporate environment.

This is a varied role combining front-of-house reception with facilities and administrative support. You will be the first point of contact for visitors and employees, while also supporting the smooth day-to-day operation of the workplace.

Key Responsibilities

Reception & Front of House

• Provide a professional and welcoming reception service.
• Greet and assist visitors, employees, contractors and delivery personnel.
• Manage visitor registration, access passes and security procedures.
• Answer and manage telephone calls, emails and general enquiries.
• Coordinate meeting-room bookings, room preparation and refreshments.
• Maintain a professional and presentable reception area.

Facilities & Workplace Support

• Support the Facilities Management team with daily building operations.
• Log and follow up maintenance and facilities requests.
• Report defects, hazards and health & safety concerns.
• Liaise with cleaning, maintenance, security, catering and other service providers.
• Support access-card administration, key control, lockers and workplace moves.
• Assist with new-starter preparations, workstation requirements and contractors.
• Maintain accurate records, trackers and reports.
• Support emergency, evacuation and business-continuity procedures.

Post & Deliveries

• Receive, sort and distribute incoming post and deliveries.
• Manage registered, tracked and high-value items.
• Arrange outgoing post and courier collections.
• Assist employees with courier bookings and shipping documentation.
• Maintain accurate post-room and delivery records.

About You

The ideal candidate will have:

• Previous experience in reception, front-of-house, customer service or administration.
• Excellent communication and interpersonal skills.
• A professional, confident and approachable manner.
• Strong organisational and time-management skills.
• Excellent attention to detail and accurate record-keeping skills.
• The ability to prioritise effectively and remain calm in a busy environment.
• Good knowledge of Microsoft Office, email and calendar systems.
• Experience with facilities operations, post management or deliveries would be an advantage.
• The ability to handle confidential information appropriately.
• A reliable, flexible and professional approach.

Why Sodexo?:

Working with Sodexo is more than a job; it’s a chance tobe part of something greater.

Belong in a company and team that values you foryou.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.