Receptionist

Bupa UK; Dublin; On-site; EUR 19,000 - 23,000; Part time

Benefits offered by this job

Induction and training

Staff discounts

Free online GP access

Uniform provided

Cycle to work scheme

Refer a friend bonus

Development opportunities

Practice network across 470 UK/Ireland

Job summary

Smiles Dental Dun Laoghaire is hiring a part-time Receptionist to join our friendly team. You will greet patients, manage appointments, answer calls, and support the clinical staff while handling payments and keeping records up to date.

The role offers a supportive environment with induction and development opportunities, uniforms provided, and additional staff benefits. Part-time pattern includes Wednesday, Thursday, and Saturday shifts at the Dun Laoghaire practice.

Qualifications

• Experience in reception/administration preferred.
• Ability to handle payments and maintain patient records.
• Calm, professional in a fast-paced environment.

Responsibilities

• Meet and greet patients and create a positive first impression.
• Book and amend appointments, answer calls, update records.
• Support the Practice Manager and clinical team for smooth operation.
• Explain dental services and offers to patients.
• Handle payments and maintain confidentiality.

Skills

Meeting & greeting patients

Appointment scheduling

Phone handling

Updating patient records

Confidentiality

Microsoft Word

Outlook

SOE/R4 experience

Customer focus

Tools

Microsoft Word

Outlook

Job description

Receptionist: Smiles Dental Dun Laoghaire

Part Time: 19.5 hours per week

Working Pattern: Wednesday 7.30-3, Thursday 7.30-3 and Saturday 9.30-4.30

Salary Banding: 14.15-16.39 Euros Per Hour (Depending on Experience)

Here at Smiles Dental our people are at the heart of everything we do because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant & talented experts.

As a Receptionist you’ll be benefiting from an experienced practice team, exceptional development and opportunities to take you as far as you want to go; and that’s just to mention a few.

What your typical day involves as a Smiles Dental Receptionist:

• Meeting and greeting patients, providing a great first impression
• Booking and amending appointments, answering the phone, updating patient records
• Supporting the Practice Manager and clinical team with the smooth running of the practice
• Making patients aware of dental services and offers
• Handling payments
• Accessing sensitive information whilst maintaining patient confidentiality

We’re Looking For a Receptionist That

• Has the ability to keep calm and professional in a fast-paced environment
• Has previous administration or reception experience
• Is personable, positive and enthusiastic with a great customer focus
• Is efficient with Microsoft Word and Outlook
• Has SOE/R4 experience (preferred not vital)
• Has strong communication and organisation skills

Our Offer To You

• Comprehensive induction, on-going training and development, access to internal apprenticeship schemes
• Competitive staff benefits including discounts in huge range of retailers
• Free access to an online GP in partnership with Medical Solutions - book a video or telephone call with an experienced GP at a time to suit you. You have access to an unlimited number of appointments, 24/7, 365 days a year
• Uniform provided
• Cycle to work scheme
• Refer a friend scheme - recommend a friend to come and work here and earn up to €3,000 per referral
• Friendly team environment
• Room for development
• Management and clinical support & guidance
• Modern surgeries and internal opportunities available across our 470 practices in the UK and Ireland
• Opportunity to work at other practices in the local vicinity

There has never been a better time for a Receptionist to join us, as we work together to help people live longer, healthier, happier lives and making a better world.

To find out more about working with us, find us on LinkedIn, Facebook and Instagram.

Smiles Dental is committed to ensuring that every applicant is assessed for employment, promotion and development solely based on personal merit and qualifications, regardless of gender, sexual orientation, pregnancy or maternity, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.

Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.