Ramp Allocator & Team Coordination Lead

Swissport International AG; Dublin; On-site; EUR 42,000 - 52,000; Full time

Job summary

Swissport International AG in Dublin seeks an Allocator to manage daily ramp staffing, workload allocation and shift-based communication. You will ensure attendance, safety compliance, and efficient use of resources while maintaining a positive, team-focused environment.

Role requires ramp service exposure, MS Office proficiency, and ability to work under operational pressure, including lifting up to 32 kg and working across varied shifts.

Qualifications

• Microsoft Office (Excel, Word, PowerPoint) skills required.
• Minimum one year experience in Ramp Service or related field.
• Good understanding of Ramp Operational setup to resource the team.
• Ability to lead and motivate effectively under operational pressure.
• Must be able to lift up to 32 kg and work in varying weather conditions.

Responsibilities

• Ensure all staff rostered attend work and arrive at start times.
• Advise Duty Manager of any absences or unavailability at shift start.
• Allocate workload, manpower and equipment to optimise resources.
• Maintain positive team environment and motivate staff.
• Pre-plan workload and communicate tasks to team leaders.
• Monitor operational staffing and advise on shortfalls.
• Handle customer enquiries in a polite, professional manner.
• Address staff queries and escalate to Duty Manager as needed.
• Ensure adherence to company policies and Swissport SOPs.

Skills

Microsoft Office

Ramp Service experience

Ground Service Equipment knowledge

Job description

Swissport International AG in Dublin seeks an Allocator to manage daily ramp staffing, workload allocation and shift-based communication. You will ensure attendance, safety compliance, and efficient use of resources while maintaining a positive, team-focused environment.

Role requires ramp service exposure, MS Office proficiency, and ability to work under operational pressure, including lifting up to 32 kg and working across varied shifts.