Qualtrics Platform Analyst

The Citco Group Limited; Dublin; On-site; EUR 50,000 - 75,000; Full time

Benefits offered by this job

Flexible working arrangements

Training and education support

Job summary

Citco is seeking a skilled Qualtrics Platform Analyst to join our team in Ireland. You will manage the Qualtrics experience, analyze data, and provide insights to drive business decisions.

The role requires a Bachelor’s degree in a related field, 2+ years with Qualtrics, and strong analytical and communication skills. You will design surveys, create dashboards, and collaborate with cross-functional teams while staying current with platform best practices.

Qualifications

• Bachelor's degree in an applicable field (Business Analytics, Statistics, Market Research or related).
• 2+ years of experience with Qualtrics or similar survey platforms.
• Strong analytical and problem-solving skills.
• Proficiency in data analysis and visualization tools (Excel, Tableau, Power BI).
• Experience with survey design and methodology.
• Excellent communication and presentation skills.

Responsibilities

• Manage and maintain the Qualtrics platform, ensuring its optimal performance and utilization.
• Design, develop, and implement surveys and other data collection tools using Qualtrics.
• Analyze survey data and create comprehensive reports and dashboards.
• Collaborate with cross-functional teams to translate business needs into survey solutions.
• Provide training and support to internal stakeholders on Qualtrics platform usage.
• Ensure data quality and integrity throughout the survey process.
• Stay up-to-date with Qualtrics platform updates and best practices.
• Develop strategies to increase survey response rates and data quality.
• Assist in the integration of Qualtrics with other business systems and tools.

Skills

Analytical skills

Communication skills

Project management

Teamwork

Adaptability

Education

Bachelor's degree in Business Analytics/Statistics/Market Research

Tools

Excel

Tableau

Power BI

SQL

Job description

JOB DESCRIPTION

The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

About Citco

The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

We are seeking a skilled and detail-oriented Qualtrics Platform Analyst to join our team. The ideal candidate will be responsible for managing and optimizing our Qualtrics experience management platform, analyzing data, and providing insights to drive business decisions.

Responsibilities

• Manage and maintain the Qualtrics platform, ensuring its optimal performance and utilization
• Design, develop, and implement surveys and other data collection tools using Qualtrics
• Analyze survey data and create comprehensive reports and dashboards
• Collaborate with cross-functional teams to understand business needs and translate them into effective survey solutions
• Provide training and support to internal stakeholders on Qualtrics platform usage
• Ensure data quality and integrity throughout the survey process
• Stay up-to-date with Qualtrics platform updates and best practices
• Develop and implement strategies to increase survey response rates and data quality
• Assist in the integration of Qualtrics with other business systems and tools

Qualifications

• Bachelor's degree in Business Analytics, Statistics, Market Research, or a related field
• 2+ years of experience working with Qualtrics or similar survey platforms
• Strong analytical and problem-solving skills
• Proficiency in data analysis and visualization tools (e.g., Excel, Tableau, Power BI)
• Experience with survey design and methodology
• Excellent communication and presentation skills
• Ability to manage multiple projects and meet deadlines in a fast-paced environment

Preferred Qualifications

• Qualtrics certification or advanced training
• Experience with programming languages such as R, Python, or SQL
• Knowledge of statistical analysis and research methodologies
• Familiarity with API integrations and web technologies
• Experience in financial services or related industry

Skills

• Strong attention to detail and data accuracy
• Ability to translate complex data into actionable insights
• Excellent project management and organizational skills
• Creative problem-solving abilities
• Strong interpersonal skills and ability to work in a team environment
• Adaptability to new technologies and changing business needs

Our Benefits

Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.