Quality, Risk & Compliance Specialist

Merchants Quay Ireland; Dublin; On-site; EUR 40,000 - 65,000; Full time

Benefits offered by this job

Minimum 26 days Annual Leave

Pension Scheme

Group VHI scheme

Bike to Work

Employee Assistance Programme

Job summary

Merchants Quay Ireland is seeking a Quality, Risk Compliance Coordinator to support the operation of the Quality, Risk and Compliance function. Based at MQI Head Office, Dublin 8, the role includes coordinating quality assurance, internal audits, risk and compliance monitoring, and facilities management across MQI services nationwide.

Reporting to the Deputy Head of Quality, Risk Compliance, you will help ensure regulatory compliance, continuous improvement and safe, well-managed services and

Qualifications

• Relevant qualification or experience in Quality, Risk, Compliance, Health Safety, Facilities or a related area.
• Experience of auditing, compliance monitoring and action tracking.
• Strong organisational, analytical and report-writing skills.
• Ability to manage multiple workstreams and deadlines.
• Strong IT skills, including Microsoft Office/Excel.

Responsibilities

• Coordinate quality assurance and compliance monitoring activities.
• Maintain operational risk registers and monitor risk actions.
• Support incident reviews, investigations and corrective actions.
• Coordinate policies, procedures, document control and review schedules.
• Monitor compliance with relevant legislation, standards, funder requirements and organisational policies.
• Maintain compliance records, registers and supporting evidence.
• Support inspections, regulatory reviews and organisational improvement plans.
• Produce QRC reports, dashboards and performance information.
• Coordinate the annual internal audit programme.
• Schedule and undertake quality, governance, operational, HS, facilities and compliance audits.
• Develop audit tools and review supporting evidence.
• Prepare audit findings and recommendations.
• Maintain audit action/CAPA trackers and follow up outstanding actions.
• Identify recurring themes, control weaknesses and improvement opportunities.
• Support external audits, inspections and assurance reviews.
• Coordinate improvements register across assigned locations.
• Maintain planned preventative maintenance (PPM), servicing and statutory inspection schedules.
• Monitor fire safety, emergency lighting, electrical, gas, lifts, water hygiene, HVAC and other building compliance requirements.
• Maintain relevant compliance registers.
• Coordinate contractors to ensure appropriate insurance, RAMS and compliance documentation is maintained.
• Undertake inspections and follow up actions.
• Monitor required actions through to completion.
• Support workplace risk assessments, inspections and safety audits.
• Coordinate fire drills and emergency preparedness activities.
• Monitor HS corrective actions and statutory requirements.
• Support accident/incident investigations and trend analysis.
• Prepare reports for QRC management and relevant governance committees.
• Monitor KPIs relating to audits, risks, incidents, CAPA, facilities, policies and compliance.
• Escalate significant risks, overdue actions and compliance concerns.
• Liaise with managers, staff, contractors and external stakeholders.

Skills

Organisational skills

Analytical skills

Report-writing

Time management

Communication

Education

Relevant qualification or experience in Quality, Risk, Compliance, Health Safety, Facilities

Internal Auditor qualification

Health Safety qualification

GDPR knowledge

Tools

Microsoft Office/Excel

Audit tools (general)

Job description

Merchants Quay Ireland is seeking a Quality, Risk Compliance Coordinator to support the operation of the Quality, Risk and Compliance function. Based at MQI Head Office, Dublin 8, the role includes coordinating quality assurance, internal audits, risk and compliance monitoring, and facilities management across MQI services nationwide.

Reporting to the Deputy Head of Quality, Risk Compliance, you will help ensure regulatory compliance, continuous improvement and safe, well-managed services and