Quality Systems & Audit Coordinator

Electricity Supply Board; Dublin; Hybrid; EUR 41,000 - 48,000; Full time

Benefits offered by this job

Hybrid working model

Career development through mentoring &

Job summary

Electricity Supply Board (ESB) is seeking a Quality Systems Coordinator for the QCI team in Dublin. The role focuses on supporting audit activities related to ESB EMP's ISO 9001 quality certification, maintaining a robust QMS, and driving continual improvement across projects.

The successful candidate will manage internal and external audits, develop metrics, deliver QMS training, and work with department leaders to embed a learning culture while operating in a hybrid model from Dublin 2.

Qualifications

• Minimum 2 years’ experience in Quality Management.
• Relevant 3rd level qualification or equivalent.
• Knowledge of ISO 9001:2015 Quality Management Standard.
• Experience with Stakeholder Management in multi-disciplinary teams.
• Technical skills in MS Office incl. SharePoint.
• Excellent interpersonal skills and continual improvement mindset.
• Organised with ability to meet tight deadlines and work independently.
• IRCA certified Internal Quality Auditor (ideally).
• Membership of CQI/ASQ or equivalent.

Responsibilities

• Support the delivery of internal quality audits and annual schedule.
• Schedule External NSAI Quality Audit and manage stakeholders.
• Maintain quality action tracking system and Quality dashboard.
• Develop quality metrics and report on them.
• Deliver internal training such as QMS Awareness/Induction and SharePoint training.
• Liaise with Managers to drive quality initiatives and embedding learning.
• Participate in cross-department forums to promote best practices.
• Ensure EMP Procedures align to ISO9001 standards.
• Provide quality inputs to bids and tender submissions.
• Monitor and manage Quality KPIs and resolve queries in the QMS.

Skills

Quality management

Stakeholder management

Interpersonal skills

Organisation

Teamwork

Education

Relevant 3rd Level qualification

Tools

MS Office

SharePoint

Job description

Electricity Supply Board (ESB) is seeking a Quality Systems Coordinator for the QCI team in Dublin. The role focuses on supporting audit activities related to ESB EMP's ISO 9001 quality certification, maintaining a robust QMS, and driving continual improvement across projects.

The successful candidate will manage internal and external audits, develop metrics, deliver QMS training, and work with department leaders to embed a learning culture while operating in a hybrid model from Dublin 2.