Quality Assurance Lead — Social Care (Hybrid)

Orchardchildrensservices; Dublin; Híbrido; EUR 50 000 - 66 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Extensive training programme

Mentoring and support

Competitive salary with increments

Refer a friend initiative

Orchard Values Champion Award

Employee Assistance Programme (EAP)

Internal career progression

Bike to work scheme

Education Assistance grants

Resumo da oferta

Orchard Community Care is seeking a Quality Assurance Coordinator to support quality, safety and continuous improvement across residential, respite and day services. The role involves audits, governance reporting, and collaboration with service leaders to achieve person-centred outcomes in Ireland.

Based from Sligo or Dublin with hybrid working and regional travel to services; required are quality qualifications, Garda clearance, and a full Irish driving licence.

Qualificações

• Have a third level qualification in health, social care or quality management.
• Have at least one year experience working within a social care setting, preferably in disability residential services.
• Have knowledge and experience in HIQA regulations, standards and inspections.
• Have excellent communication and interpersonal skills, report writing skills and be proficient at managing records in electronic format and hard copy.
• Must have valid Garda Clearance and valid Overseas Clearance (if applicant lived abroad for more than 6 months).
• Full Drivers licence with eligibility to drive in Ireland & access to a vehicle.
• Be eligible to work in Ireland without restriction.

Responsabilidades

• Support the implementation and ongoing development of quality assurance systems across residential, respite and day services, ensuring compliance with relevant legislation, regulations, standards and organisational policies.
• Participate in the annual audit programme, including on-site audits, thematic reviews and quality assurance visits. Produce detailed audit reports, support managers in developing corrective actions and monitor progress through quality improvement plans.
• Work collaboratively with Persons in Charge, Service Managers and Regional Directors to support the delivery of safe, effective and high-quality services.
• Collect, analyse and monitor quality assurance data, key performance indicators (KPIs), incidents, risks and emerging trends, and present findings through regular quality reports and governance meetings.
• Prepare monthly quality assurance reports, highlighting compliance, quality improvement initiatives, key risks and areas of good practice.
• Support the review, development and implementation of policies, procedures and governance documents, ensuring effective document control processes are maintained.
• Promote stakeholder engagement by seeking feedback from children, young people, adults, families, staff and other relevant stakeholders, ensuring their views inform service improvement initiatives.
• Support and promote advocacy, rights-based practice and a culture of continuous quality improvement across all services.
• Assist in the implementation, maintenance and ongoing development of electronic quality management systems.
• Support services during regulatory inspections, registration processes and quality improvement initiatives.
• Contribute to the preparation of annual quality, governance and organisational reports.
• Support the implementation of organisational initiatives relating to quality, risk management, safeguarding, incident management and compliance.
• Undertake any other duties appropriate to the role as requested by the Managing Director, Group Quality Director or Quality Manager.

Conhecimentos

Communication

Interpersonal skills

Report writing

Documentation

Formação académica

Third level qualification in health, social care or quality management

Descrição da oferta de emprego

Orchard Community Care is seeking a Quality Assurance Coordinator to support quality, safety and continuous improvement across residential, respite and day services. The role involves audits, governance reporting, and collaboration with service leaders to achieve person-centred outcomes in Ireland.

Based from Sligo or Dublin with hybrid working and regional travel to services; required are quality qualifications, Garda clearance, and a full Irish driving licence.