QC/QA Administrator

IRL03 Silent-Aire Europe Limited; Dublin; On-site; EUR 40,000 - 60,000; Full time

Job summary

Silent-Aire, a Johnson Controls company, seeks a Quality Administrator to join the Europe Quality Team in Dublin. You will monitor and analyse quality performance, work with Quality Engineering, Manufacturing and Production teams to ensure data is captured and reported.

You will analyse trends, track non-conformances, compile daily metrics and maintain quality records and SharePoint documentation to support continuous improvement.

Qualifications

• Bachelor’s degree in quality management, engineering, manufacturing or related field is required.
• Minimum of 2 years’ experience in a Quality Assurance/Quality Control role, preferably in manufacturing.
• Strong analytical skills to analyse data, identify trends and support root cause investigations.
• Excellent communication and attention to detail; able to work cross-functionally.
• Proficiency in MS Office (Excel, Word, PowerPoint); familiarity with SharePoint is a plus.
• Experience with ISO 9001 quality management systems and non-conformances.

Responsibilities

• Support monitoring, analysis and continuous improvement of quality performance across Silent-Aire Europe.
• Collaborate with Quality Engineering, Manufacturing, Engineering and Production teams to ensure data is captured, analysed and reported.
• Analyse quality trends, identify gaps in QC processes and support root cause investigations.
• Track non-conformances, consolidates data and reports on quality metrics daily.
• Maintain quality documentation, inspection records and QMS records; support SharePoint portal.
• Assist in supplier quality documentation and coordination with cross-functional teams.

Skills

Analytical skills

Organisational skills

Communication skills

Interpersonal skills

Excel

Word

PowerPoint

Quality data analysis

KPIs analysis

Education

Bachelor's degree in quality management, Engineering, Manufacturing or related field

Tools

SharePoint

Quality management tools

Non-conformance tracking tools

Job description

Job Title & Location

Quality Administrator Silent-Aire | Dublin

Who we are

At Silent-Aire, a Johnson Controls company, we design, engineer and manufacture mission-critical custom air handlers and modular data centres for hyperscale cloud and colocation providers. Our data centre solutions prioritise quality, scalability and speed to market.

What you will do

• As part of the Quality Team, you will support the monitoring, analysis and continuous improvement of quality performance across Silent-Aire Europe.
• You will work closely with Quality Engineering, Manufacturing, Engineering and Production teams to ensure quality data is effectively captured, analysed and reported.

How you will do it

• Analyse quality trends and identify gaps in QC processes and activities to support root cause investigations and drive corrective actions to prevent recurrence.
• Work cross-functionally with Engineering, Manufacturing and Production Administration to collect, consolidate and analyse data related to non-conforming products.
• Support Quality Engineering in tracking and analysing non-conformance trends and identifying recurring issues and improvement opportunities.
• Compile and report daily quality metrics, ensuring data accuracy and visibility of quality performance.
• Support quality improvement initiatives through data collection, Excel analysis, database queries and performance reporting.
• Develop and maintain quality documentation, including inspection records and other Quality Management System documentation.
• Support the management and continuous improvement of the Silent-Aire Europe SharePoint Quality portal.
• Manage and track supplier quality certificates and documentation, ensuring records are maintained and up to date.
• Provide general administrative and coordination support to the Quality Team.
• Participate in Quality Team and cross-functional meetings to support the effective coordination of quality activities and improvement initiatives.

What we look for

• Rquired Bachelor's degree in quality management, Engineering, Manufacturing or a related field.
• Minimum of 2 years’ experience in a Quality Assurance, Quality Control or similar role, preferably within a manufacturing or production environment.
• Strong analytical skills, with the ability to analyse quality data, identify trends and support root cause investigations.
• Strong organisational skills and excellent attention to detail.
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Proficiency in Microsoft Office applications, particularly Excel, Word and PowerPoint.
• Experience with quality control tools and techniques.
• Ability to manage multiple activities and priorities while maintaining accurate quality records and reporting.
• Preferred Knowledge of Quality Management Systems, including ISO 9001.
• Experience working with non-conformances, corrective actions and continuous improvement activities.
• Experience analysing quality KPIs and identifying trends or recurring issues.
• Experience with SharePoint or similar document management systems.
• Familiarity with root cause analysis methodologies and quality tools would be an advantage.

Johnson Controls: Enhancing the Intelligence of Buildings

Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

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