Public Area Attendant

Dean Group; Dublin; On-site; EUR 22,000 - 30,000; Full time

Benefits offered by this job

Staff discounts

50% food & 25% beverage discounts

Meals on shift

Bike to work

Wellness at work events

Job summary

Dean Group in Dublin is seeking a Public Area Attendant to uphold the hotel's high cleanliness and presentation across public spaces, lobbies, restrooms, and event areas. You will work with the Accommodation team to ensure smooth daily operations and guest satisfaction.

Ideal candidates have experience in accommodation, cleaning or hospitality, with a keen eye for detail. Flexibility for shifts, weekends, and public holidays is required.

Qualifications

• Strong attention to detail and commitment to high standards of cleanliness.

Responsibilities

• Clean and maintain all public areas including lobbies, corridors, restrooms, elevators, and event spaces.
• Ensure all areas are presentable, well-stocked, and in line with hotel brand standards.
• Conduct regular checks throughout the day to maintain cleanliness in high-traffic zones.
• Greet guests in a professional and friendly manner when working in public spaces.
• Respond politely to guest requests, assisting where possible or directing to the appropriate department.
• Ensure that all guest-facing areas create a welcoming and comfortable experience.
• Follow hotel health, hygiene, and safety procedures, including safe handling of cleaning products and equipment.
• Report any hazards, maintenance issues, or safety concerns immediately to supervisors.
• Ensure all public spaces comply with fire safety and emergency access requirements.
• Monitor stock of cleaning materials, restroom supplies, and guest amenities for public areas.
• Replenish supplies as required and notify supervisors of low stock levels.
• Ensure cleaning equipment is maintained, stored correctly, and fit for use.
• Work closely with the Accommodation team and other departments to ensure smooth daily operations.
• Assist colleagues when required, particularly during peak times or special events.
• Communicate effectively with supervisors and team members to maintain high standards of service.

Skills

Attention to detail

Interpersonal skills

Teamwork

Flexibility

Job description

At Dean Group, we reimagine hospitality with character, not conformity. Founded in Dublin and now growing across Europe and the US, we create hotels shaped by personality, culture, and a heart-led hustle. Each of our hotels, restaurants, bars and gyms tells its own story, brought to life through humble hospitality and genuine human connection. Our people are at the centre of it all. They show up with individuality, warmth and curiosity, shaping who we are and how guests experience our hotels every day. We welcome fresh thinking and imagination, because playing it safe never made anything unforgettable.

We are currently seeking an experienced Public Area Attendant to join the team in The Dean Dublin Centre. The ideal candidate will have a passion for details, with previous experience in Accommodation, cleaning or hospitality roles.

Key Areas of Responsibility

• Public Area Cleaning & Presentation
• Guest Interaction & Support
• Health & Safety Compliance
• Inventory & Supplies Management

Job Purpose

The Public Area Attendant plays a key role in maintaining the highest standards of cleanliness, comfort, and presentation in all guest-facing and back-of-house public areas. This role ensures that lobbies, restrooms, corridors, event spaces, and other shared areas are consistently clean, welcoming, and aligned with the hotel’s premium standards. By providing excellent service and attention to detail, the Public Area Attendant supports overall guest satisfaction and contributes to a safe, hygienic, and well-maintained environment.

Role Responsibilities

Public Area Cleaning & Presentation

• Clean and maintain all public areas including lobbies, corridors, restrooms, elevators, and event spaces.
• Ensure all areas are presentable, well-stocked, and in line with hotel brand standards.
• Conduct regular checks throughout the day to maintain cleanliness in high-traffic zones.

Guest Interaction & Support

• Greet guests in a professional and friendly manner when working in public spaces.
• Respond politely to guest requests, assisting where possible or directing to the appropriate department.
• Ensure that all guest-facing areas create a welcoming and comfortable experience.

Health & Safety Compliance

• Follow hotel health, hygiene, and safety procedures, including safe handling of cleaning products and equipment.
• Report any hazards, maintenance issues, or safety concerns immediately to supervisors.
• Ensure all public spaces comply with fire safety and emergency access requirements.

Inventory & Supplies Management

• Monitor stock of cleaning materials, restroom supplies, and guest amenities for public areas.
• Replenish supplies as required and notify supervisors of low stock levels.
• Ensure cleaning equipment is maintained, stored correctly, and fit for use.
• Work closely with the Accommodation team and other departments to ensure smooth daily operations.
• Assist colleagues when required, particularly during peak times or special events.
• Communicate effectively with supervisors and team members to maintain high standards of service.

Preferred Experience

• Previous experience in Accommodation, cleaning, or hospitality roles preferred.
• Strong attention to detail and commitment to high standards of cleanliness.
• Friendly and approachable, with good interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of health and safety procedures, or willingness to be trained.
• Flexibility to work shifts, weekends, and public holidays as required.
• Global discounted staff room rates across the group
• 50% off Food and 25% Beverage across the group
• Friends and Family discount
• Continual training and development
• Career progression within the Group
• Gratuities *
• Meals on shift
• Bike to work scheme
• Refer a friend scheme
• Wellness at work events and access to wellness platform
• Employment Assistance Programme
• Group discounts for cinema tickets, shopping deals etc
• Regular funfilled activities and gatherings for all teams across the group

*Applicable to certain positions

Dean Group owns and operates a number of hotel across Ireland, in certain instances we may feel your skills and experience may suit another role we have available. By submitting your application, you are permitting Dean Group to contact you for other opportunities within the Group