Food and Beverage Assistant

Dean Group; Dublin; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Global staff discounts across the Dean

50% off Food and 25% Beverage

Friends and Family discount

Meals on shift

Bike to work scheme

Wellness at work events

Job summary

Dean Group seeks a Food and Beverage Assistant to join the Lobby and Events Team at The Dean Dublin Centre. The role covers breakfast, bar, restaurant, and event service, delivering exceptional guest experiences with energy and a positive, guest-first approach.

Ideal candidates bring experience in high‑volume hospitality, fluent English, and a professional, team‑oriented mindset ready to adapt to morning, evening, and weekend shifts.

Qualifications

• Experience in a similar high-volume restaurant, bar, or hotel setting is beneficial.
• Fluent English with excellent communication and interpersonal skills.
• Well-presented, outgoing, and able to work calmly under pressure.
• Confident working both independently and as part of a team.
• Flexible availability including early mornings, late nights, and weekends.
• Eligible to work in Ireland.
• Continual training and development.

Responsibilities

• Greet and engage guests warmly, ensuring all service is friendly and professional.
• Take and serve food and drink orders accurately and efficiently.
• Be attentive to guest needs and deliver a memorable dining experience.
• Handle guest queries or complaints calmly and with a solution‑oriented mindset.
• Support opening and closing duties including cleaning, setup, and preparation.
• Maintain clean and organized service areas including tables, floors, and equipment.
• Ensure items are presented to brand standards and follow POS procedures.
• Collaborate with kitchen, bar, and events teams to ensure smooth service flow.
• Participate in pre-shift briefings and cross-train across outlets when needed.

Job description

At Dean Group, we reimagine hospitality with character, not conformity. Founded in Dublin and now growing across Europe and the US, we create hotels shaped by personality, culture, and a heart-led hustle. Each of our hotels, restaurants, bars and gyms tells its own story, brought to life through humble hospitality and genuine human connection. Our people are at the centre of it all. They show up with individuality, warmth and curiosity, shaping who we are and how guests experience our hotels every day. We welcome fresh thinking and imagination, because playing it safe never made anything unforgettable.

We are now seeking an experienced, passionate Food and Beverage Assistant to join the Lobby and Events Team in The Dean Dublin Centre.

If you are passionate about exceptional customer service and have previous bar and events experience in a busy hotel then we would love to hear from you!

Key Areas

• Must be available to work the breakfast shift
• Providing exceptional food and beverage service in restaurant, bar and event settings
• Maintaining high standards of cleanliness, presentation, and guest engagement throughout each shift
• Supporting set-up, service, and breakdown of F&B operations efficiently and professionally
• Collaborating with the wider F&B team to deliver consistent, guest-focused service
• Demonstrating flexibility across morning, evening, and weekend shifts as required
• Upholding health, safety, and hygiene standards in all service areas

Job Purpose

The Food & Beverage Assistant is a core member of the Lobby and Events team, delivering a consistently high level of service to all guests. Whether serving breakfast, à la carte dining, drinks, or private events, this role requires energy, professionalism, and a positive guest-first approach. The Food and Beverage Assistant will ensure all service standards are met while working collaboratively in a fast-paced hospitality environment.

Guest-Focused Service Delivery

• Greet and engage guests warmly, ensuring all service is friendly and professional
• Take and serve food and drink orders accurately and efficiently
• Be attentive to guest needs and deliver a memorable dining experience
• Handle any guest queries or complaints calmly and with a solution-oriented mindset

Operational Excellence

• Support opening and closing duties including cleaning, setup, and preparation
• Maintain clean and organised service areas including tables, floors, and equipment
• Ensure food and beverage items are presented to brand standards
• Follow proper procedures for billing, POS usage, and order tracking
• Work closely with kitchen, bar, and events teams to ensure smooth service flow
• Participate in pre-shift briefings and team meetings as required
• Assist in cross-training new staff members or helping across different F&B outlets when needed

Health, Safety & Compliance

• Follow all food safety, hygiene, and manual handling guidelines
• Ensure compliance with licensing laws and responsible service of alcohol policies
• Report incidents or maintenance issues to management promptly
• Maintain personal grooming and presentation standards in line with the hotel's brand

Preferred Experience

• Experience in a similar high-volume restaurant, bar, or hotel setting is beneficial
• Fluent English with excellent communication and interpersonal skills
• Well-presented, outgoing, and able to work calmly under pressure
• Confident working both independently and as part of a team
• Flexible availability including early mornings, late nights, and weekends
• Eligible to work in Ireland
• Global discounted staff room rates across the group
• 50% off Food and 25% Beverage across the group
• Friends and Family discount
• Continual training and development
• Career progression within the Group
• Gratuities *
• Meals on shift
• Bike to work scheme
• Refer a friend scheme
• Wellness at work events and access to wellness platform
• Employment Assistance Programme
• Group discounts for cinema tickets, shopping deals etc
• Regular funfilled activities and gatherings for all teams across the group

*Applicable to certain positions

Dean Group owns and operates a number of hotel across Ireland, in certain instances we may feel your skills and experience may suit another role we have available. By submitting your application, you are permitting Dean Group to contact you for other opportunities within the Group