Prosthetics Administrator

NHS Scotland; Hospital; On-site; EUR 27,000 - 34,000; Full time

Job summary

NHS Scotland is seeking an experienced administrator to join the Prosthetics Team at Raigmore Hospital on a fixed-term or secondment basis. The role involves handling calls, arranging appointments, ordering items and ensuring efficient patient journeys in a busy clinical environment.

The postholder will manage a varied clerical workload and adapt quickly to diverse clinic situations, supporting the Lead Prosthetist and Service Manager.

Qualifications

• Experienced administrator to join the Prosthetics Team.
• Manage a complex clerical workload.
• Respond to telephone queries, make appointments and order items.
• Help ensure efficient patient journeys across the department.

Responsibilities

• Answer telephone queries and direct calls appropriately.
• Make and manage patient appointments.
• Order items for the Prosthetics team as required.
• Support a smooth patient journey across the department.
• Adapt to unpredictable clinic situations and workload.

Skills

Administrative skills

Telephone handling

Appointment scheduling

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Full time, 36 hours per week until 26.12.26.

An exciting fixed term or secondment opportunity has arisen for an experienced administrator to join the Prosthetics Team at Raigmore Hospital.

This full-time post will involve working closely with the Lead Prosthetist / Prosthetics Service Manager, covering a range of administrative duties including answering telephone queries, making appointments, ordering items and helping to ensure efficient patient journeys across the department.

The postholder will be expected to manage a complex and varied clerical workload, and respond and adapt quickly to unpredictable and diverse clinic situations.

Informal enquiries to: Elaine McCurrach - Lead Prosthetist/Service Manager, [e-mail]

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS).

Additional Information For Candidates

• Applications are welcome from Gaelic speakers. / Tha fàilte air tagraidhean bho luchd‑labhairt na Gàidhlig.
• Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Highland

NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute.

We employ over 10,700 people, making us one of the biggest employers in the area. As an organisation, we make a very significant contribution to the local economy.

Our staff are also important members of our communities. Our greatest asset is our workforce, and the way we go about our work comes from the values and behaviours we demonstrate on a daily basis. As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and social care values.

Care and compassion

Dignity and respect

Openness, honesty and responsibility

Quality and teamwork