Title: Property Manager
Location: Dublin 2 (Hybrid)
Salary: Competitive Base + Market Leading Benefits Package
The Company:
Our client is a leading global real estate advisory business with a strong presence in the Irish property market. The business provides a broad range of property services to institutional investors, landlords, occupiers and developers.
The team works across some of the country's most prominent residential and commercial property portfolios, providing clients with specialist advice and high-quality property management services.
This is an excellent opportunity to join an established and highly regarded business with strong opportunities for professional development.
The Role:
An exciting opportunity for an experienced Property Manager to join a leading property agent, managing residential PRS portfolios on behalf of major institutional landlords.
The successful candidate will take responsibility for the day-to-day management of a portfolio of PRS developments, acting as a key point of contact for landlords and tenants and ensuring properties are managed efficiently, professionally and in line with agreed service standards.
Key Responsibilities
- Manage the day-to-day operations of a portfolio of PRS developments, ensuring high standards of property management and resident satisfaction.
- Act as a key point of contact for landlords and tenants, maintaining strong and professional relationships.
- Manage tenant queries, complaints and issues, ensuring matters are dealt with promptly and professionally.
- Monitor rental payments and manage arrears in line with relevant legislation and company procedures.
- Manage tenancy administration and ensure all relevant documentation and correspondence is maintained in accordance with RTB requirements.
- Carry out regular property inspections and follow up on any issues identified.
- Coordinate the resolution of day-to-day maintenance issues and ensure only approved contractors are instructed.
- Monitor maintenance works through to completion, ensuring appropriate standards and timeframes are met.
- Monitor property budgets and contribute to budget preparation and delivery.
- Maintain accurate and up-to-date property management systems and records, including Yardi where applicable.
- Prepare regular reports and updates for landlords and maintain consistent communication with key clients.
- Ensure properties are managed in accordance with relevant legislation, regulations, health and safety requirements and company policies.
- Deal confidently and professionally with tenant complaints, disputes and challenging situations.
- Work collaboratively with internal teams and external contractors to deliver agreed service standards and KPIs.
- Support senior management with client reporting, presentations and other property management initiatives where required.
Key Requirements:
- Minimum 2 years' relevant residential property management experience.
- PSRA Licence essential.
- Strong experience managing residential PRS portfolios and dealing directly with tenants and landlords.
- Experience using property management systems; knowledge of Yardi would be an advantage.
- Strong IT skills, including Microsoft Word, Excel and PowerPoint.
- Excellent written, verbal, numerical and report-writing skills.
- Strong communication and relationship management skills.
- Excellent organisational skills with a strong attention to detail.
- Ability to work effectively as part of a team while also taking ownership of individual responsibilities.