Product Delivery Manager - ServiceNow

Next Frontier Capital; Dublin; On-site; EUR 90,000 - 150,000; Full time

Job summary

J.P. Morgan in Dublin is seeking a Product Delivery Manager in Infrastructure Platforms to drive deployment of complex digital products and ensure smooth delivery to clients.

You will coordinate cross-functional teams, manage dependencies, and optimize processes to accelerate implementations while maintaining regulatory alignment.

This role emphasizes stakeholder engagement and continuous improvement in a fast-paced financial services environment.

Qualifications

• Proven experience in product delivery or a related domain.
• Experience in operational management and change readiness activities.
• Strong delivery understanding and a track record of continuous improvement.
• Experience in release management and deployment strategies.

Responsibilities

• Leads end-to-end product delivery, including intake, dependencies, release management, and performance reporting.
• Leads change management across partners, ensuring risk, controls, compliance and regulatory adherence.
• Manages timelines and blockers, coordinates resources, and liaises with stakeholders.

Skills

Product delivery

Change management

Delivery reporting

Stakeholder liaison

Job description

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Infrastructure Platforms, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
  

Required qualifications, capabilities, and skills

• Applied advanced experience or equivalent expertise in product delivery or a relevant domain area
• Demonstrated ability to execute operational management and change readiness activities
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Experience in product or platform-wide release management, in addition to deployment processes and strategies
  

Preferred qualifications, capabilities, and skills

• Proficient knowledge of the product development life cycle, design, and data analytics

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Lead product delivery processes, manage change activities, ensure regulatory compliance, oversee timelines, and boost efficiency.