Premium Beauty & Make-Up Manager

CH Opticians; Tralee Municipal District; On-site; EUR 28,000 - 34,000; Full time

Benefits offered by this job

Employee discount

Job summary

CH Opticians in Ireland seeks a full-time in-store role focused on exceptional customer service, upselling, and beauty services. The position offers a salary from €31,000 per year and includes an employee discount.

You will engage customers, perform makeovers and skincare consultations, manage stock, and support in-store promotions. The role requires presenting a professional appearance, adhering to CH standards, and maintaining a clean, hygienic workspace while delivering industry-leading

Responsibilities

• Provide outstanding customer service by identifying customer needs and exploring sales opportunities, matching benefits to needs.
• Maintain high levels of customer care and invite customers to join the customer database while keeping information confidential.
• Maximise sales and customer service during locally planned events.
• Continuously work to achieve and exceed retail sales goals using upselling techniques.
• Develop sales by meeting targets and using product knowledge and the steps of sale.
• Offer expert makeup makeovers and apply appropriate techniques to meet standards.
• Provide skincare diagnoses to meet required standards.
• Carry out facials and other beauty treatments as required.
• Ensure stock levels are adequate and monitor tester/sample usage.
• Maximise planned promotional events and drive in-store activity.
• Demonstrate commercial awareness of competitor activity to benefit the business.
• Beauty qualification is preferable.

Job description

RESPONSIBILITIES

1. Customer Service and Selling

• To provide outstanding customer service by identifying customer needs as well as further sales opportunities, matching benefits to needs as appropriate.
• To ensure that the best levels of customer care are offered at all times, and that all customers are offered the opportunity to join the customer database, keeping the information confidential at all times
• Maximise sales and customer service during locally planned events
• Continuously work towards achieving and exceeding set retail sales goals, using link selling to introduce further products

2. Technical Skills and Administration

• Help build the account by achieving and exceeding sales targets, developing the business to increase sales volume and productivity by using product knowledge and the steps of sale.
• To ensure expert makeovers are offered and applied to customers, meeting the required standards as well as demonstrating the necessary skill and variety in makeup technique
• Ensure expert skincare diagnoses are provided, meeting the required standards.
• Carry out facials and any other beauty treatments that maybe required
• To ensure adequate stock levels as well as monitoring tester and sample usage as appropriate
• Maximise all planned promotional events and drive optimum levels of activity in store
• To demonstrate commercial awareness of competitor activity and the ability to use this to business advantage
• Beauty qualification is preferable

3. Personal Effectiveness, Motivation and Presentation

• To demonstrate and encourage enthusiasm for selling, flair for the product and excitement for providing customer satisfaction
• To present an appropriate appearance, ensuring that personal grooming and make up is to CH standards, demonstrating current trends and adhering to the uniform and grooming policy at all times
• Encourage and maintain a clean, tidy, hygienic and professional work area, reflecting merchandising standards and guidelines at all times.

Job Type: Full-time

Pay: From €31,000.00 per year

Benefits:

• Employee discount

Work authorisation:

• Ireland (required)

Work Location: In person